Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
25
25
years of professional experience
Work History
Branch Manager 2
Woodforest National Bank
03.2012 - Current
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Transcom North America
Call Center Supervisor
06.2008 - 09.2011
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Purchasing Agent
Mercy Regional Hospital
03.2000 - 07.2008
Maintained complete documentation and records of all purchasing activities.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Performed monthly reconciliation of open purchasing orders.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Education
Bachelors Of Arts - Business Administration And Management
Capella University
Minneapolis, MN
02.2023
High School Diploma - High School
Eunice High School
Eunice, LA
05.1999
Skills
Business Intelligence Gathering
Security and Safety Protocols
Business Activity Tracking
Knowledge of various Business models
Advocate and stickler for policy and procedure
Timeline
Branch Manager 2
Woodforest National Bank
03.2012 - Current
Transcom North America
Call Center Supervisor
06.2008 - 09.2011
Purchasing Agent
Mercy Regional Hospital
03.2000 - 07.2008
Bachelors Of Arts - Business Administration And Management