Rita Lewis
Whiteville,NC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history and proven clinical knowledge, natural interpersonal strengths. Skilled in direct patient care, triage, care coordination, and case management. 28+ years of experience dedicated to quality care of diverse patients. Works effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Committed to improving patient outcomes through education and interdisciplinary collaboration focused on optimizing member care and support.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
SHP BCBSNC
11.2021 - Current
- Utilization of clinical skill set while performing comprehensive assessments for complex cases to determine best means of collaboration with members, families, internal partners and external services/providers on treatment plans, appropriate interventions and/or discharge planning
- Development of a member-centric plan tailored to members' needs health status, educational status, and level of support needs
- Direct outreach to members identified as high risk, high cost or high utilization cases
- Identification and utilization of community resources and finding sources as needed in plan of care
- Perform ongoing monitoring and management with scheduled follow up with members to verify status and assess for ongoing needs
- Provide education to members related to claims, benefits, disease processes and assist with referrals
- Collaboration with medical director(s) to identify quality of care concerns related to various facilities and entities
- Precepting and mentoring of new team members.
Nurse Educator
McLeod Loris
03.2021 - 11.2021
- Providing current educational information to all staff members, developing and teaching health education programs, providing BLS/CPR instruction to all employees.
Clinic Service Manager
Epidemiology, Robeson County Health Department
01.2018 - 01.2021
- Assisting with daily operations of clinic; providing patient care with communicable diseases, collaboration with providers, pharmacies, home health agencies, staff and patients.
Transitional Care Registered Nurse/Surgical Utilization Review
Columbus Regional Healthcare System (grant funded position)
12.2017 - 12.2018
- Care management assisting with patient referrals and transitions from hospital discharge to rehabilitation, long term care, home health nursing, mental health facilities
- Performing assessments for Care Managers
- Collaborating with patients, families, staff and physicians regarding patient needs.
Director/Instructor of Healthcare Training
Southeastern Community College
02.2009 - 05.2017
- Supervision and direction of operation of department with 2 full time instructors and 12 part time instructors with a student enrollment of approximately 100 per semester
- Development and implementation of healthcare courses
- Student clinical instruction and hands on patient care
- Patient acuity triage for student assignment
- Assisting facility staff with patient care and triage during clinical assignments
- Ordering supplies
- Course registration of students via telephone
- Collaboration with clinical facilities for student clinical assignment
- CPR certification instruction for enrolled students.
Nursing Supervisor
Columbus Regional Healthcare System
01.2007 - 01.2009
- Supervision of hospital operations after normal administrative hours
- Triaging patients in Emergency Department
- Leading rapid assessment team for administering care and triaging critical patients
- Assisting in Labor and Delivery and Nursery
- Assigning staff to hospital departments
- Leader of Code team
- Following nursing protocols.
Operating Room Evening Coordinator
Columbus Regional Healthcare System
01.2005 - 01.2007
- Patient scheduling, assisting surgeons with surgical cases
- Performing surgical patient preadmission testing
- Obtaining patient medical history.
Travel Registered Nurse
Trinity Healthcare Staffing and Supplement Healthcare
01.2004 - 01.2005
- Patient care for Geriatric/Rehabilitation patients and telemetry/post-surgical patients following nursing protocols for each state, adapting quickly to individual hospital rules and regulations due to short term assignments.
Operating Room Nurse
Columbus Regional Healthcare
01.1998 - 01.2004
- Staffing as a surgical nurse
- Assisting surgeons with surgical cases
- Performing caesarean cases
- Team leader for cystoscopy and ophthalmic department
- Providing post anesthesia care for surgical patients
- Development of computer system for inventory and supplies
- Developed computerized surgeon preference cards for individual surgeons and specific surgical cases.
Emergency Room and Critical Care Nurse
Columbus Regional Healthcare
01.1996 - 01.1998
- Providing nursing care and triaging patients
- Collaborating with staff and physicians to ensure quality patient care.
Education
Associate Degree - Nursing
Southeastern Community College
05.1996
High School Diploma - undefined
Whiteville High School
06.1977
Skills
- Clinical assessment
- Community Resources
- Interdisciplinary Collaboration
- Chronic Disease Management
- Discharge Planning
- Care Planning
- Case Management
- Care Coordination
Certification
- BLS Certified Instructor, 05/31/2021, Wilmington SEAHEC, Wilmington, NC
- Public Health Nurse, 03/2020, NC DHHS
- HIV Counselor, 12/2019, NC DHHS
- Registered Nurse, North Carolina State Board of Nursing
References
Available upon request
Timeline
Nurse Case Manager
SHP BCBSNC
11.2021 - Current
Nurse Educator
McLeod Loris
03.2021 - 11.2021
Clinic Service Manager
Epidemiology, Robeson County Health Department
01.2018 - 01.2021
Transitional Care Registered Nurse/Surgical Utilization Review
Columbus Regional Healthcare System (grant funded position)
12.2017 - 12.2018
Director/Instructor of Healthcare Training
Southeastern Community College
02.2009 - 05.2017
Nursing Supervisor
Columbus Regional Healthcare System
01.2007 - 01.2009
Operating Room Evening Coordinator
Columbus Regional Healthcare System
01.2005 - 01.2007
Travel Registered Nurse
Trinity Healthcare Staffing and Supplement Healthcare
01.2004 - 01.2005
Operating Room Nurse
Columbus Regional Healthcare
01.1998 - 01.2004
Emergency Room and Critical Care Nurse
Columbus Regional Healthcare
01.1996 - 01.1998
Associate Degree - Nursing
Southeastern Community College
High School Diploma - undefined
Whiteville High School
- BLS Certified Instructor, 05/31/2021, Wilmington SEAHEC, Wilmington, NC
- Public Health Nurse, 03/2020, NC DHHS
- HIV Counselor, 12/2019, NC DHHS
- Registered Nurse, North Carolina State Board of Nursing
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