Rita Littles
Charlotte,NC
Summary
Hardworking and reliable registered Dental Assistant, focused on going above and beyond to support the team and serve patients. Trained in extensive product knowledge or the ability to obtain product knowledge, sterilization, and offering top-notch patient care abilities. Motivated to continue to learn and grow as a registered Dental assistant.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Smiles By Design Dental
09.2023 - 03.2024
- Explained treatment procedures and instructed patients on home care guidelines.
- Sterilized rooms and prepped equipment and instruments for a Number of procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
Customer Service Representative
Meduit
02.2022 - 08.2023
- Company Overview: Revenue Cycle Solutions: We help providers ensure their financial health so they can focus on providing quality patient care
- Being detailed oriented
- Maintains customer records by updating account information
- Advice Patients of Medical records
- Verifying HIPPA credentials
- Being trained to work within the EPIC system and FACS system
- Help Train/ Virtually Shadow new representatives
- Verifying Insurance
- Maintains customer records by updating account information
- Revenue Cycle Solutions: We help providers ensure their financial health so they can focus on providing quality patient care
- Contact: Sheila Hockaday 704-763-3026
Dispatch Office Receptionist/ Assistant
PTG Logistics
11.2020 - 11.2021
- Dispatching Furniture and Appliances from Sears and Costco developers
- Dispatched work orders seamlessly by carefully monitoring schedules and resources
- Maintained databases and dispatch logs with daily data
- Distributed mail and ordered supplies
- Answered phones, greeted visitors, and answered basic visitor questions
- Scheduled Meetings
- Conducted Research, assembled and analyzed data, and submitted reports and documents
- Reviewed dispatch needs in Decartes and communicated with drivers to execute services
- Handled administrative functions, including filing, typing, copying and faxing
- Delivered supplies and stocked accessory area
- Contact: Al Bogar 704-996-6391
Education
Journalism And Mass Communication
North Carolina A&T State University
Greensboro, NCHigh School Diploma -
Mallard Creek High School
Charlotte, NC07.2018
Skills
- Customer Consulting
- Problem Resolution
- Work Order Management
- Interpersonal communication
- Radiography
Certification
- Sunrise School Of Dental Assisting, Certificate Of Completion, 03/2020
- CPR Certified, Certification
- Radiology Certified, Certification
- Professional Working Proficiency, Certification
Timeline
Dental Assistant
Smiles By Design Dental
09.2023 - 03.2024
Customer Service Representative
Meduit
02.2022 - 08.2023
Dispatch Office Receptionist/ Assistant
PTG Logistics
11.2020 - 11.2021
High School Diploma -
Mallard Creek High School
- Sunrise School Of Dental Assisting, Certificate Of Completion, 03/2020
- CPR Certified, Certification
- Radiology Certified, Certification
- Professional Working Proficiency, Certification
Journalism And Mass Communication
North Carolina A&T State University
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