
Detailed oriented Program Assistant with over 14 years of experience in mental health and medical services. Skilled in multitasking, teamwork, and maintaining accurate records. Committed to optimizing scheduling processes and improving patient care through effective administrative support and collaboration.
Executed administrative tasks related to mental health services, ensuring accurate data logging and effective coordination of clinical presentations.
Manage inventory to support seamless operations in medical and mental health services, placing orders as needed.
Organized and refreshed data entries in spreadsheets for streamlined reporting and analysis.
Organized workflow processes and assisted in employee training.
Developed new training materials for staff.
Analyzed incoming referrals to verify details and optimize scheduling efficiency.
Facilitated accurate demographic data management by conducting thorough verifications and updates throughout check-in operations.
Validated insurance coverage to ensure active status.
Facilitated accurate documentation of medical and mental health charges to ensure compliance and enhance claims processing efficiency.
Coordinated office visit appointments to maximize provider time utilization.
Adjusted appointment schedules promptly to maintain operational flow.
Managed and prioritized incoming phone calls to ensure efficient communication.
Dispatched final reports utilizing data spreadsheets to ensure timely delivery,
Recorded and shared meeting minutes to ensure team alignment.
Executed systematic ordering of medical charts from storage while maintaining accurate archiving processes.
Systematically documented patient information in electronic medical records.
Performed essential clinical tasks, executing vision and hearing assessments alongside vital sign measurements to support patient care.
Supported patient care by assisting physicians in clinical procedures and conducting patient assessments.