Rita Nlandu

• Managed receiving operations and proper storage of incoming materials.
• Facilitated clear communication between departments regarding material needs and availability.
• Completed daily cycle counts and full inventory audits.
• Trained new team members on proper procedures for handling, storing, and organizing materials within the facility.

• Managed receiving operations and proper storage of incoming materials.
• Facilitated clear communication between departments regarding material needs and availability.
• Completed daily cycle counts and full inventory audits.

• Transported inventory items to appropriate locations.
• Packed items into appropriate containers for shipment.
• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
• Used hand-held scanners and physical logs to accurately track item movements.
• Performed cycle counts and inventory control to accurately track product levels.
• Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
• Assisted in receiving, stocking and distribution of merchandise.

• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Managed efficient cash register operations.

Weigh, mix ingredients, and cook popcorn.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Processed customer transactions promptly, minimizing wait times.
• Educated customers on use of banking website and mobile apps.
• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Followed up with customers to solicit further sales.