31-year firefighter and versatile communications professional with broad experience in firefighting, EMS, fire service communications, public relations, marketing, social media, and broadcast. Specialties: media relations, crisis management, strategic planning, public relations, marketing, social media, event planning and branding. Recognized for outstanding dedication and leadership. Team-oriented individual with over 17 years of experience managing communications for a complement of 1300 firefighters and residents within the 300 square mile service district.
Overview
30
30
years of professional experience
Work History
Battalion Chief – Director of Media Relations (PIO)
Indianapolis Fire Department
01.1995 - Current
Responds to all working incidents and assumes role within incident command structure as chief communicator
Direct interface with all personnel on scene, media - both local and national, residents affected by incident and other agencies involved in mitigation
Championed advancements in technology usage within the department to improve operational efficiency during both daily activities and emergency situations.
Crisis Management includes handling media and public inquiries, emergency public information, rumor monitoring, media monitoring and subsequent dissemination of accurate and timely information
Establishes, develops and curates all content for IFD Social Media platforms
Coordinates comprehensive communications, marketing and public relations approaches aimed at external/internal marketing and development opportunities
Ensure departments communication, marketing and public relations strategies are integrated and coordinated internally with other city agencies
Develop proactive messages/story lines and coordinate media interest.
Plans and Manages all large scale events for the department including Annual Awards, Promotions & Longevity Ceremonies.
Manages departments' participation in community events and outreach.
Established strong relationships with local government officials, community groups, and businesses to increase engagement and support for fire department initiatives.
Education
Bachelor of Arts - Journalism
Indiana University
Bloomington, IN
01.1985
Professional Development
International Association of Fire Chiefs (IAFC) 2022 - Present
IAFC Fire Service Executive Development Institute (FSEDI) Cohort #10 - 2022
Women in Fire 2019 - 2023
Center for Homeland Defense and Security (CHDS) Executive Leaders Program #ELP2001 - 2020/2021
Richard G. Lugar - Excellence in Public Service Series Class #28 - 2017/2018
Randall L. Tobias Center for Leadership Excellence - Hoosier Fellows Leadership Program Class #11 - 2016
DHS Social Media Working Group for Emergency Services and Disaster Management 2016-2020
Indianapolis Public Relations Society 2013 - Present
Firefighters Credit Union Board Member 2011-Present
Indiana Pacers Read to Achieve Program 2009-Present
National Information Officers Association 2008-Present
500 Festival 2012-2013
Dress for Success 2009 & 2024
Family Advocacy Center Board Member 1998-2000
Professional Recognition
InspireHER Award – B1057indy & HankFM - 2024
Center for Public Safety Excellence (CPSE) - Public Information Officer Accreditation - 2022
National Information Officers Association “Leadership in Public Information” Award 2021
Co-Author NFPA Fire Prevention Handbook Revision Chapter 4 Section 5 on Public Information – 2021
Fire Dept. Instructors Conference Service Award 2018
Int’l Fire Buff Assoc. “Ira Rubin” Firefighter of the Year 2017
IFD Chief’s Excellence in Service Award 2015
PRSA Hoosier Chapter PR Catalyst Award 2015
Promotion to merit rank of Battalion Chief 2015
Mayor's Extra Mile Award 2013
Promotion to merit rank of Captain 2012
Promotion to merit rank of Lieutenant 2006
IFD NAUI Dive Class - Academic Achievement Award 1998
City of Indianapolis Special Resolution #80 Recipient 1997
FOP Lodge #86 Commendation - 1997
Indianapolis Police Department Commendation 1997
IFD Medal of Bravery - Indianapolis Fire Department 1996
American Red Cross Hall of Fame Honoree 1996
EMS Officer of the Year - Fire Police Deputy Sheriff's Awards 1996
Professional Designations
University of Tennessee LEIC Institute for Public Service - Master Public Information Officer Program –2024
John F. Kennedy School of Government at Harvard University, Executive Education Class - 2022
Emergency Management Institute (EMI/FEMA) - Master Public Information Officer Program – 2018
Center for Domestic Preparedness (CDP) - Managing Public Information for All Hazards Incidents - 2018
IDHS District Response Task Force & Deployment 2011 – Present
Emergency Management Institute (EMI/FEMA) - Advanced Public Information Officer - 2008 & 2017
Center for Domestic Preparedness (CDP) - Advanced ICS Command and General Staff Complex Incidents - 2007
Center for Domestic Preparedness (CDP) - Intermediate ICS for Expanding Incidents - 2007
Safety Officer Certification 2007 – Present
NIMS Complete Curriculum 2005 – Present
ICE Rescue Technician - 2005
High and Low Angle Rope Rescue Technician 2004
Advanced Spanish Immersion Program Mexico City, Mexico 2002
Advanced Spanish Immersion Program Tegucigalpa, Honduras 2001
Certified Operator Engineer 1999
Advanced SCUBA Diver NAUI 1998
Top Water Rescue 1997
Emergency Medical Technician 1994 - Present
First Class Firefighter 1995 - Present
Hazardous Materials Technician 1995 - Present
Timeline
Battalion Chief – Director of Media Relations (PIO)