Rita Rubio
Hospitality
Missouri City,TX
Summary
Dynamic F&B Professional with 20+ years experience in the daily operations of the fast-paced F&B environment in the hotel industry. Effective trainer, mentor and motivator. Dedicated to quality results through continuous improvement.
Overview
28
28
years of professional experience
5
5
Certifications
Work History
Hostess
Westin Memorial City
01.2006 - Current
- Greet the guest and seat them accordingly
- Assist servers with table and expedite food
- Maintain cleanliness of the restaurant
- Resolve any guest complaints and make sure that guest has a positive dining experience
Food and Beverage Supervisor
Embassy Suites Hotel
08.2012 - 02.2014
- Ensure and exceed guest expectations during their stay
- Assist servers as needed
- Open and close the restaurant, inventory and stock items for next due use
- Close all server checks and all payment transactions
- Resolve guest complaint and issues
- Created team building environment
Barista/Server/Bartender/Hostess/Cashier
Omni Hotel
07.2009 - 08.2012
- Provided drinks to the guest, received payment, open and close all checks
- Barista in Chicago - Prepared special coffee and serve with the most positive attitude one can have so early in the morning.
- Open and close cart set up, post all transactions, inventory all products
- Serve- up sell menu items and pair with great bottles of wine and provide a memorable dining experience
Barista/Server/Bartender/Hostess/Cashier
Marriott International
05.1998 - 05.2009
- Provided service in all aspect of Food and Beverage department
- Resolved guest complaints and food pairing
- Exceeded guest expectations and help to improve guest scores
Education
GED -
Angleton High School
Angleton, TXCertification
TABC Certified
Summary of Professional Qualifications
- Wide experience in providing food and beverage operations
- Extensive knowledge of food and beverages
- Proven ability to improve guest survey scores
- Excellent ability to implement and administer team building and training programs
- Superior ability to control and manage inventory of F&B supplies and equipment
Timeline
Food and Beverage Supervisor
Embassy Suites Hotel
08.2012 - 02.2014
Barista/Server/Bartender/Hostess/Cashier
Omni Hotel
07.2009 - 08.2012
Hostess
Westin Memorial City
01.2006 - Current
Barista/Server/Bartender/Hostess/Cashier
Marriott International
05.1998 - 05.2009
GED -
Angleton High School