Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rita Sakharov

Lynnwood,WA

Summary

Organized and dependable Care Coordinator who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Care Coordinator

Valera Health
05.2022 - Current
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Supervised and managed daily activities of clinical team consisting of 45 physicians, nurses, and support staff.
  • Devised and implemented clinical protocols to ensure high-quality patient care.
  • Presented feedback on current and new procedures at weekly clinical meetings.

Crew Member

Chipotle Restaurant
11.2019 - 06.2021
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Cashier

Nordstrom Cafe
06.2018 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Lead Associate

Biking Billboards
07.2017 - 08.2017
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supported office business development and customer service.

Receptionist

Acura of Lynnwood
05.2016 - 07.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Sales Associate

Lady Foot Locker
07.2015 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Science - Psychology

Northern Arizona University
Flagstaff, AZ
05.2021

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Lynnwood High School
Bothell, WA
2017

Skills

  • Care Quality Assessments
  • Team Meetings
  • Quality Assurance Controls
  • Database Coordination
  • Insurance Practices
  • HIPAA Compliance
  • Health Care System
  • Form Updating
  • Problem Identification
  • Documentation

Certification

  • Cognitive Behavioral Therapy Certificate
  • Anxiety and Stress Management Coaching Certificate
  • TASC Suicide Training Certificate
  • Crisis Intervention Seminar Certificate

Timeline

Clinical Care Coordinator

Valera Health
05.2022 - Current

Crew Member

Chipotle Restaurant
11.2019 - 06.2021

Cashier

Nordstrom Cafe
06.2018 - 11.2019

Lead Associate

Biking Billboards
07.2017 - 08.2017

Receptionist

Acura of Lynnwood
05.2016 - 07.2017

Sales Associate

Lady Foot Locker
07.2015 - 05.2016

Bachelor of Science - Psychology

Northern Arizona University

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Lynnwood High School

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Rita Sakharov