Rita Renee Fall
Fort Myers
Summary
Result-driven professional in the admissions department for over ten years. Known for strong people skills and being a great communicator. Also known for strong problem-solving skills and commitment to operational compliance, consistently enhancing team performance and student satisfaction.
Overview
41
41
years of professional experience
Work History
Cashier
Old Time Pottery Inc.
Fort Myers
08.2025 - Current
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained a clean and organized checkout area for customer satisfaction.
- Trained new cashiers on procedures and customer service standards effectively.
Cashier
Flying J Travel Center
Jeffersonville
08.2024 - 07.2025
- Processed customer transactions using point-of-sale systems to ensure accurate and timely service.
- Maintained clean, organized checkout area to enhance customer experience and satisfaction.
- Trained new cashiers on procedures and customer service standards to promote consistent service quality.
Cashier
Walmart
Englewood
08.2022 - 04.2023
- Processed customer transactions using point-of-sale systems, ensuring accurate and timely service.
- Maintained clean and organized checkout area, enhancing customer experience and satisfaction.
Director of Admissions
Ohio Business College
Hilliard
05.2014 - 05.2015
- Managed admission process, ensuring compliance with institutional policies.
- Led team meetings to align goals and share best practices.
- Trained staff on admissions software and data management systems.
- Fostered relationships with prospective students through personalized communication.
- Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.
- Reviewed academic transcripts from previous institutions for transfer credit evaluation.
- Resolved student issues or complaints related to admission processes or services provided by the department.
Director of Admissions
Everest Institute
Gahanna
10.2004 - 02.2014
- Created recruitment strategies that effectively attracted diverse student applicants.
- Managed admission process, ensuring compliance with institutional policies.
- Led team meetings to align goals and share best practices.
- Trained staff on admissions software and data management systems.
- Analyzed applicant data to identify trends and improve outreach efforts.
- Fostered relationships with prospective students through personalized communication.
- Coordinated communication with departments to enhance enrollment support and organized admissions events, registration, information sessions, and classroom shadowing.
- Managed annual admissions budget and identified optimal use of financial and personnel resources to align with institutional objectives.
- Reviewed academic transcripts from previous institutions for transfer credit evaluation.
- Resolved student issues or complaints related to admission processes or services provided by the department.
- Maintained accurate records of all applicant information and documents.
Human Resources Manager
Superior Building Services
Coulumbus
07.1994 - 11.2002
- Managed recruitment processes to attract top talent for various positions.
- Implemented employee training programs to enhance workforce skills and productivity.
- Facilitated conflict resolution between employees and management effectively.
- Conducted exit interviews to gather feedback for improving workplace culture.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
Store Manager
Jean Scene
Columbus
09.1985 - 01.1994
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and organized merchandise displays effectively.
- Coordinated staff schedules to optimize coverage during peak hours.
- Monitored financial performance and controlled expenses within budget limits.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Recruited, trained and supervised new employees.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH04-1995
Skills
- Operational compliance
- Time management
- Verbal communication
- Clear communication
- Problem solving
- Work ethic and integrity
- Empathy and patience
Timeline
Cashier
Old Time Pottery Inc.
08.2025 - Current
Cashier
Flying J Travel Center
08.2024 - 07.2025
Cashier
Walmart
08.2022 - 04.2023
Director of Admissions
Ohio Business College
05.2014 - 05.2015
Director of Admissions
Everest Institute
10.2004 - 02.2014
Human Resources Manager
Superior Building Services
07.1994 - 11.2002
Store Manager
Jean Scene
09.1985 - 01.1994
Bachelor of Science - Business Administration
Franklin University