Ritchie Patino

• Assist staff/customers by phone and in person at our facility
• Help staff/customers get the parts they need
• Interact extensively with customers to clarify their needs, research, and recommend parts
• Meet/exceed monthly sales goals while increasing customer satisfaction
• Provide quotes
• Take orders
• Provide post order service
• Physically measure specs on a wide variety of parts

• Complete/oversee standard work process by following work instructions, procedures, and rotating as required
• Demonstrate flexibility as needed by the business
• Operate complex manufacturing equipment under supervision
• Escalate technical and process issues to the appropriate support groups and leaders
• Able to perform a wide array of essential functions across a number of production and manufacturing lines and work areas, as business needs require. Follow safety guidelines & procedures
• Demonstrate a high level of professionalism
• Exemplary attendance and punctuality are crucial for team success

• Receive and put away inventory
• Get customer orders ready and pack them up
• Load boxes into trucks for shipment
• Use scanners to read bar codes on products
• View prompts on screens and follow the direction for some tasks
• Troubleshoot problems
• Ensure product meets quality requirements
• Operate powered industrial trucks (PIT) such as a forklift and pallet driver, and work at heights up to 40 feet. Equipment training and certification were provided

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and performance
• Organize and maintain inventory and storage area
• Ensure shipments' and inventory transactions' accuracy
• Communicate job expectations
• Assigning workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status

Greeter: managing waitlists and ensuring that guests were seated in an efficient and effective manner, all while providing superior guest service

Prep Cook: working in multiple settings/stations, maintaining clean kitchen area, and prepping for the cooks by rationing out inventory