Ritchy Louis
Goshen
Summary
Detail-oriented Accounting student with extensive cash handling experience and a strong foundation in transaction processing. Demonstrates accuracy in financial data management and adherence to financial procedures, aiming to leverage skills in an accounting or tax internship to enhance practical knowledge in bookkeeping and tax preparation.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Lowe’s
Middletown
03.2022 - 08.2024
- Processed high-volume cash, credit, and debit transactions with accuracy.
- Balanced registers and reconciled transactions to ensure financial accuracy.
- Adhered to company policies and internal controls to minimize errors and prevent shrinkage.
- Assisted multiple departments during peak periods, ensuring accurate service delivery.
- Maintained organized inventory and documentation to support accurate records.
Sales Associate / Stocker
Five Below
Nanuet
07.2020 - 12.2022
- Tracked inventory and organized stock, contributing to seamless product availability.
- Processed daily cash transactions, ensuring accurate register activity and minimizing discrepancies.
- Entered and verified product and pricing information in retail systems.
- Streamlined operations through meticulous organization and attention to detail.
Sales Associate
Kohl’s
Nanuet
12.2019 - 01.2020
- Promoted add-on services, contributing to achievement of sales and performance targets.
- Processed customer transactions and accurately applied promotions to enhance customer satisfaction.
- Ensured compliance with store procedures and financial policies to uphold operational integrity.
Education
Bachelor of Business Administration - Accounting
SUNY Delhi
Delhi, NY05-2027
Associate of Science - Entrepreneurship
Rockland Community College
Suffern, NY08-2024
Skills
- Customer transaction management
- Customer feedback analysis
- Support tools utilization
- Issue resolution strategies
- Data entry accuracy
- Sales tracking and reporting
- Record keeping
- Microsoft Excel proficiency
- Microsoft Word expertise
- Microsoft Access knowledge
- Process improvement initiatives
- Attention to detail
- Time management skills
- Deadline compliance
Accounting And Technical Skills
- Microsoft Excel (formulas, basic functions, data organization)
- Microsoft Word & Microsoft Access
- Cash handling & transaction reconciliation
- Point-of-Sale (POS) systems
- Data entry & record accuracy
- Basic bookkeeping concepts
- Financial documentation & filing
- Attention to detail & audit-ready organization
- Time management & deadline compliance
Additional Qualifications
- Strong analytical and problem-solving skills
- Professional communication and teamwork
- Reliable, punctual, and detail-driven
- Bilingual: English & Haitian Creole
Timeline
Customer Service Associate
Lowe’s
03.2022 - 08.2024
Sales Associate / Stocker
Five Below
07.2020 - 12.2022
Sales Associate
Kohl’s
12.2019 - 01.2020
Bachelor of Business Administration - Accounting
SUNY Delhi
Associate of Science - Entrepreneurship
Rockland Community College