Ritu Chopra
Orlando,FL
Summary
Dynamic Leader in the convenience store sector with extensive experience at 7-Eleven and Racetrac, demonstrating expertise in project management and customer service. Notable achievements include mentoring over 200 associates and receiving multiple awards for operational excellence. Committed to enhancing team performance through strategic training and financial analysis.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
7 Eleven
Orlando, FL
09.2018 - Current
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
Development Supervisor
RaceTrac
Orlando, FL
03.2002 - 09.2018
- Hired, coached, and trained teams to achieve company goals and expectations.
- Provided mentorship to over 200 associates and managers in a 16-year career with the company.
- Numerous awards for sales, servant leadership, and operational excellence.
- Won Multiple Chairmans Counsel Awards
Education
Bachelor of Arts - Management
KMV College
Jalandhar, India05-1991
Skills
- Project management
- Inventory management
- Financial analysis
- Payroll administration
- Data analysis
- Customer service
- Operational efficiency
Certification
- ServSafe Trainer/Certification
- Food Safety Educator
- Fuel Safety Certification/Multiple Corporations (Racetrac Inc, 7 Eleven Inc)
Timeline
Operations Manager
7 Eleven
09.2018 - Current
Development Supervisor
RaceTrac
03.2002 - 09.2018
Bachelor of Arts - Management
KMV College
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