Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
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River Cabrera

Fontana

Summary

A dedicated and precise individual with a wealth of membership service experience and some experience as a fitness consultant and operational manager. Proven ability to manage membership tasks as well as provide exceptional customer service skills. Skilled at supporting membership staff, drawing from experience in previous leadership roles. Currently interning as a fitness consultant, promoting health and wellness to any individuals who seek information.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Fitness Consultant

Dr. Ng, Dr. Bodell
San Bernardino
01.2025 - Current
  • Administer physical fitness assessments for CSUSB students
  • Provide exercise consultation sessions based on assessment results
  • Educate students on physical activity guidelines and the benefits of exercise
  • Assist in implementing the Exercise is Medicine (EIM) model on campus
  • Maintain professionalism in communication, behavior, and service delivery
  • Wear appropriate professional attire and follow dress code guidelines
  • Report to all scheduled shifts on time with proper identification
  • Notify faculty directors and peers in advance if unable to attend a shift
  • Collaborate with healthcare providers to support student referrals to fitness resources
  • Document and track student assessments and consultation outcomes

Operational Manager

Sean Kinnally
San Bernardino
10.2024 - Current
  • Oversee the opening and closure of recreation and wellness facilities in a safe and responsible manner
  • Oversee and assist student employees in various departments, making sure that policies are followed and that things run well
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of our programs
  • Help personnel enforce facility policies and enforce them with patrons
  • When necessary, fill in for Membership Services and Fitness Floor roles
  • Inputting member data into our software system
    Be familiar with all of the staff, facilities policies, and programs
  • Implement the Emergency Action Plan (EAP), respond to crises, and provide first aid
  • Keep track of staff reports, events, injuries, and facility usage
  • Help with facility upkeep issues and interact with employees about changes, events, and procedures
  • Provide a welcoming, customer service-oriented environment for all staff and participants

Membership Services

Josie Delgado
San Bernardino
09.2023 - 01.2025
  • Overseeing all building access area operations
  • Registering participants for special events, outdoor excursions, intramural sports, and programs
  • Receive and safeguard funds for special events, outdoor excursions, intramural sports, and classes
  • Verify and document each equipment rental.
    Exhibit excellent customer service

Education

Bachelor of Science - Kinesiology (Allied Health)

California State University of San Bernardino
San Bernardino
05-2026

Skills

  • Staff supervision
  • Employee training and mentoring
  • Task delegation
  • Policy enforcement and conflict resolution
  • Clear communication and teamwork
  • Data entry and record-keeping
  • Membership management and software use

Certification

CPR & First Aid, American Red Cross

Volunteer Experience

  • Special Olympics Southern California, Westminster, CA, 10/01/24, 10/31/24, Scorekeeper
  • Special Olympics Southern California, Fountain Valley, CA, 11/01/24, 11/30/24, Athlete Staging/Ball Shagging

Timeline

Fitness Consultant

Dr. Ng, Dr. Bodell
01.2025 - Current

Operational Manager

Sean Kinnally
10.2024 - Current

Membership Services

Josie Delgado
09.2023 - 01.2025

Bachelor of Science - Kinesiology (Allied Health)

California State University of San Bernardino

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River Cabrera