River Erickson
Sioux Falls,SD
Summary
Dynamic professional with strong communication abilities and a proven track record at Vern Eide Honda, where I enhanced customer loyalty through exceptional service and education on vehicle maintenance. Adept at inventory management and fostering relationships, alongside addressing customer needs and accomplishing so at a timely manner whilst focusing on attention to detail and retaining a team player mentality to drive success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistant Service Advisor
Vern Eide Honda
07.2024 - Current
- Assisted customers in scheduling service appointments and addressing inquiries.
- Maintained accurate documentation of customer interactions and service history records.
- Provided support in managing inventory of automotive parts and supplies for the service department.
- Educated customers on service options, promoting understanding of vehicle maintenance needs.
- Developed strong relationships with clients to foster loyalty and repeat business opportunities.
- Maintained a clean and organized workspace, promoting a professional atmosphere for customers and colleagues alike.
Cashier
Poppys Popcorn
03.2022 - 12.2023
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking products and monitoring stock levels.
Education
High School Diploma - General Studies
Lincoln High School
Sioux Falls05.2025
Skills
- Strong communication abilities
- Building lasting relationships with clients
- Attention to detail
- Team player mentality
- Strong organization
- Sales experience
Affiliations
Volunteer youth soccer coach for DASC
Timeline
Assistant Service Advisor
Vern Eide Honda
07.2024 - Current
Cashier
Poppys Popcorn
03.2022 - 12.2023
High School Diploma - General Studies
Lincoln High School