RIVER HOPKINS
OneBlood
Mulberry,FL
1
Certification
1
year of professional experience
Compassionate healthcare professional with experience in phlebotomy, donor care, and patient interaction. Expertise in venipuncture, vital sign assessment, and donor registration in clinical settings. Pursuing a Bachelor of Science in Health Sciences at the University of South Florida, aiming for certification as a Registered Nurse Anesthetist (CRNA). Known for professionalism, teamwork, and building trust with patients.
Work History
Donor Services Specialist II (DSS II)
6 Months- Perform venipuncture and blood collection procedures while ensuring donor safety, comfort, and quality standards.
- Register and screen blood donors according to FDA and organizational guidelines.
- Obtain and accurately document vital signs and donor health information.
- Conduct donor follow-up calls and provide post-donation education and support.
- Deliver outstanding customer service while creating a positive donor experience.
- Collaborate with nurses, physicians, and fellow healthcare professionals to maintain efficient daily operations.
- Maintain strict infection control and safety protocols in a fast-paced clinical setting.
Education
Bachelor of Science - Health Sciences
In Progress
Skills
Phlebotomy & Venipuncture
Blood collection
Donor Screening
Phlebotomy techniques
Patient Care
Electronic records
Customer Service
Team Collaboration
Time Management
Multitasking
Attention to Detail
HIPAA Awareness
Communication
Professionalism
Certification
- Certified Phlebotomy Technician (CPT)
- Basic Life Support (BLS)
- CPR Certified
Timeline
Donor Services Specialist II (DSS II)
OneBlood
02.2026 - CurrentRead More
University of South Florida (USF)
Bachelor of Science from Health Sciences
Read More