Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kole Smith

Lincoln

Summary

Dedicated and compassionate healthcare professional with a strong foundation in patient care, clinical operations, and laboratory research. Over four years of hands-on experience in reproductive health, phlebotomy, and clinical support roles, combined with a Master of Science in Medical Physiology and a Bachelor’s degree in Psychology (Pre-Med track). Proven ability to work collaboratively in fast-paced environments, educate patients on complex medical topics, and support physicians during procedures. Adept in electronic medical records (NextGen), venipuncture, and administrative coordination. Passionate about advancing medical knowledge and committed to delivering empathetic, high-quality care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Health Care Associate II

Planned Parenthood North Central States
06.2021 - Current
  • Perform patient intake and check-out, including scheduling and administrative support using NextGen EHR
  • Administer medications and conduct ultrasounds under clinical guidance
  • Obtain medical history, vital signs, and collect blood via venipuncture and capillary draw
  • Educate patients on birth control and pregnancy options
  • Assist clinicians during IUD and implant insertions/removals
  • Mentor and train newly hired staff

Phlebotomist II

Bryan Health
08.2019 - 05.2021
  • Collected blood samples via venipuncture, arterial lines, and capillary techniques for diagnostics and transfusion
  • Provided compassionate patient interactions and communicated effectively with medical staff
  • Maintained high standards of safety and sample integrity

Building Manager

University of Nebraska
07.2017 - 05.2021
  • Supervised front desk operations and retail cash handling at the city campus student union
  • Conducted building opening/closing procedures and emergency response
  • Led event setup/teardown logistics and supported hiring of new student workers

Research Laboratory Manager

University of Nebraska
07.2018 - 01.2020
  • Oversaw daily lab operations and coordinated care of avian research animals
  • Recruited, trained, and managed a team of undergraduate research assistants
  • Designed lab tracking systems for feeding, health monitoring, and scheduling
  • Constructed experimental apparatuses and liaised with vendors for custom equipment

Education

Master of Science - Medical Physiology

University of Nebraska Medical Center
Omaha, NE
05.2024

Bachelor of Science - Psychology (Pre-Medicine track)

University of Nebraska
Lincoln, NE
05.2021

Skills

  • Patient Care & Clinical Triage
  • Phlebotomy & Venipuncture
  • Ultrasound Support
  • EMR Systems (NextGen)
  • Medication Administration
  • Research Lab Coordination
  • Staff Training & Supervision
  • Medical Office Operations
  • Customer Service & Communication
  • Google Suite & Clerical Accuracy

Certification

  • Medication Aide Certification — State of Nebraska (Non-40-hour course)

Timeline

Health Care Associate II

Planned Parenthood North Central States
06.2021 - Current

Phlebotomist II

Bryan Health
08.2019 - 05.2021

Research Laboratory Manager

University of Nebraska
07.2018 - 01.2020

Building Manager

University of Nebraska
07.2017 - 05.2021

Bachelor of Science - Psychology (Pre-Medicine track)

University of Nebraska

Master of Science - Medical Physiology

University of Nebraska Medical Center