River Owens
De Witt,AR
Summary
As a service technician i would work on machinery rather it be in the shop or the field. I would diagnose anything from an electrical problem to a mechanical problem. I would then call the customer and get permission for the repair or let the customer know what was going on with the machine. I could take calls over the phone and help with problems over the phone.
Overview
6
6
years of professional experience
Work History
Service Technician
Greenway Equipment
06.2018 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Education
Associate of Applied Science - Agricultural Equipment Technology
Arkansas State University - Beebe
Beebe, AR05.2021
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Mechanical abilities
- Troubleshooting skills
- Hand tool knowledge
- Power tool proficiency
- Repair Techniques
- Equipment Troubleshooting
- Diagnostic Testing
Timeline
Service Technician
Greenway Equipment
06.2018 - Current
Associate of Applied Science - Agricultural Equipment Technology
Arkansas State University - Beebe
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