River Thomas
San Angelo,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Decrodova Clubhouse
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships and being real and genuine with all customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Works fast and efficient even in busy environment's
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Hostess
Randy's Bar And Grill & Randy's Seafood Grill
12.2021 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess/Cashier
Babes Chicken Dinner House
10.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Associate in Law / Criminal Justice - Law Enforcement Record-Keeping And Evidence Management
Angelo State University
San Angelo, TX05.2027
High School Diploma -
Granbury High School
Granbury, TX05.2023
Skills
- Menu Memorization
- To-Go Order Preparation
- Check Payment Processing
- Stocking and Replenishing
- Cash Handling
- Food Sales and Promotion
- Suggestive Selling
- Quality Control
Timeline
Server/Bartender
Decrodova Clubhouse
03.2023 - 08.2023
Server/Hostess
Randy's Bar And Grill & Randy's Seafood Grill
12.2021 - 03.2023
Hostess/Cashier
Babes Chicken Dinner House
10.2020 - 05.2021
Associate in Law / Criminal Justice - Law Enforcement Record-Keeping And Evidence Management
Angelo State University
High School Diploma -
Granbury High School
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