Rivers Pena

• Organized exhibits and supporting arguments to present evidence clearly for client cases.
• Met with clients and attorneys to review case details and evidence.
• Drafted legal documents and correspondence for attorneys and clients.
• Processed closing and transactional documents for legal review, maintaining compliance and accuracy.
• Managed high volume case files and updated records for organized, easy access.
• Updated databases with new information received from attorneys or clients.
• Filed appeals with board and coordinated attorneys' hearing schedule.
• Scheduled appointments for attorneys and court dates, depositions and recorded statements.
• Served as main contact for client communication and helped resolve conflicts among parties.

Additions Responsibilities:

• Assisisted with hiring processing of other support staff.
• Helped manage staff with on boarding, ensuring all team member felt supported in their roles.
• Took on additional office administration tasks such as ordering supplies for the firm, keep everyone up to date on office policies etc.
• Organized off site office events including annual holiday party.
• Entrusted with occasional bank deposits when necessary.

• Prepared legal documents for personal injury and immigration cases.
• Coordinated office scheduling to ensure efficient use of time and resources. and kept accurate notes on deadlines, motions, and other dates.
• Processed telephone calls to assist clients and colleagues effectively., meeting plans and conference organization requirements.
• Drafted legal complaints, summonses and interrogatories.
• Assisted with document production and deposition preparation.
• Participated in client interviews, observed the questioning process and documented information.
• Aided attorneys in effective communication to enhance client relations. and all staff members translating to provide the best communication for all parties.
• Organized and maintained case files using legal management software.
• Managed and processed all client filing and attorney fees.

• Assisted clients in understanding legal processes and requirements clearly.
• Prepared intake reports summarizing client needs for attorney evaluation.
• Reduced workflow downtime by effectively organizing and managing client billing and case management files.
• Performed administrative tasks such as filing paperwork, copying documents, and faxing forms, as required.
• Answered incoming calls from potential clients seeking assistance with their legal problems.