Riya Bhusal
Greenville,Texas
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Personable and energetic personality committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist Volunteer
Hunt Regional Hospital
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Cashier/Sales Associate
Valero
02.2020 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Volunteer
Key Club International
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
- Planted and maintained gardens to provide fresh produce for individuals in need.
Nurse Shadow
Emergency Department
- Worked alongside experienced nursing professionals to learn new procedures.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Media Assistant
Student Council
- Engaged in photography, graphic design and video content creation.
- Posted on Instagram and other social media platforms.
- Planned and adhered to content calendars and made scheduled posts.
Education
Bachelor of Science - Computer Science
Texas A&M University
Commerce, TX2026
High School Diploma -
Greenville High School
Greenville, TX05.2022
Skills
- Inventory Maintenance
- Visitor Greeting
- Light Cleaning
- Special Events
- Daily Reports
- Front Desk Operations
- Call Answering and Routing
- Information Assistance
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier/Sales Associate
Valero
02.2020 - Current
Front Desk Receptionist Volunteer
Hunt Regional Hospital
Volunteer
Key Club International
Nurse Shadow
Emergency Department
Media Assistant
Student Council
Bachelor of Science - Computer Science
Texas A&M University
High School Diploma -
Greenville High School
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