Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Shift Leader
Planet Fitness
11.2023 - 05.2024
Supervise and coordinate daily activities of front desk staff, including Front Desk Associates and Member Services Representatives.
Conduct regular inspections to identify maintenance issues and coordinate with appropriate personnel for resolution.
Oversee member check-in processes, ensuring accuracy of membership information and resolving any issues or discrepancies.
Ensure cleanliness and organization of the facility, including the front desk area, lobby, gym floor, and restrooms.
Sales Associate
Marathon
07.2021 - 07.2023
Perform regular maintenance tasks, such as cleaning fuel pumps, restocking merchandise, and disposing of trash.
Handle customer inquiries, complaints, and requests in a timely and courteous manner
Maintain accurate records of fuel and merchandise sales, balance cash registers, and prepare daily financial reports.
Operate cash registers and POS systems to process customer transactions accurately and efficiently including accepting cash, credit, and debit card payments
Sales Associate
American Deli
03.2020 - 05.2021
Maintain a clean and organized checkout area, including stocking bags, cleaning conveyor belts, and sanitizing surfaces.
Answer customer inquiries and resolve complaints or issues in a courteous and professional manner.
Follow company policies and procedures regarding cash handling, refunds, and exchanges.
Maintain knowledge of store products, promotions, and policies to provide accurate information to customers.