RIYA SHARMA
Calgary,Canada
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate
Amazon Canada Fulfillment Services, ULC
Calgary, Canada
10.2023 - Current
- Led trainings and/or start of shift meetings to a group of 20+ associates.
- Evaluated and improves processes within work areas; refines learning tools and techniques across the FC.
- Assists in measuring the effectiveness of learning.
- Identifies areas for associate cross training and support and implements the training.
Manager
Chucks Roadhouse
Ontario, Canada
03.2022 - 12.2022
- Managed client relationships and resolved issues effectively, collaborating with dispatch to streamline operations and meet customer expectations.
- Communicated with other cooks and the owners to get any changes in daily procedures.
- Drove sales growth by planning and executing targeted sales strategies, generating new business opportunities.
- Increased the sales by 20% within 2 months from the date of joining.
Supervisor
Oshawa House Café
01.2022 - 03.2022
- Assigned tasks and responsibilities to staff members and training new employees on cafe operations and procedures.
- Addressed customer inquiries and complaints professionally and maintained accurate cash handling procedures.
- Inspected food and beverage preparation to maintain quality standards and monitored consistency in product quality.
IT Recruiter
Artech LLC
India, India
02.2018 - 12.2021
- Company Overview: Worked for Federal clients from USA like Lockheed Martin, Serco, IBM Federal and Boeing.
- Administered compensation and benefits, ensuring compliance with labor agreements and collaborating closely with payroll for accurate processing.
- Led a team of 14 recruitment executives, achieving group targets and fostering a culture of continuous improvement in recruitment practices.
- Successfully sourced, screened, and placed over 100 IT professionals, including developers, engineers, and project managers.
- Exceeded recruitment targets by consistently achieving a 90% candidate acceptance rate.
- Worked for Federal clients from USA like Lockheed Martin, Serco, IBM Federal and Boeing.
Education
High School Diploma -
Durham College
Ontario, CA08.2023
Bachelors - arts
daulat ram college
India07.2018
High School Diploma/GED - Business/Management
IDED
05.2018
High School Diploma/GED - IT Management/IS Management
IDED
03.2017
Skills
- Recruiting/Sourcing
- Quality Control/Assurance
- Microsoft Office-outlook,excel
- Product knowledge
- Conflict resolution
- Problem solving
Timeline
Fulfillment Associate
Amazon Canada Fulfillment Services, ULC
10.2023 - Current
Manager
Chucks Roadhouse
03.2022 - 12.2022
Supervisor
Oshawa House Café
01.2022 - 03.2022
IT Recruiter
Artech LLC
02.2018 - 12.2021
High School Diploma -
Durham College
Bachelors - arts
daulat ram college
High School Diploma/GED - Business/Management
IDED
High School Diploma/GED - IT Management/IS Management
IDED