Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Riya Thomas

Point Loma,CA

Summary

Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Detail-oriented salesperson fosters enthusiasm in products and services, opening opportunities for upgrading services and delivering sales results. Friendly go-getter achieving top levels of production. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

3
3
years of professional experience

Work History

Daycare Assistant Teacher

Wunderkind
05.2024 - 08.2024
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Sales Associate

Longchamp USA
05.2024 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Collaborated with team members to achieve monthly sales targets.

Sales Associate

American Eagle
02.2024 - 05.2024
  • Rotated stock using clearance markdowns and special sales promotions
  • Supported team with receiving, pricing and merchandising
  • Handled issues professionally to company standards
  • Processed payments quickly to keep customer flow moving
  • Adapted to changing priorities and unexpected situations with calm demeanor
  • Delivered consistent service to develop customer base
  • Informed customers of promotions and special offers to increase sales
  • Managed multiple tasks simultaneously while meeting deadlines
  • Assisted customers with sales and service needs
  • Resolved customer concerns using strong communication and conflict management skills
  • Demonstrated selling experience in fast-paced, service-oriented retail setting
  • Helped customers navigate store, complete sales and process returns
  • Collaborated with team members to achieve monthly sales targets
  • Handled cash register transactions efficiently and accurately
  • Updated inventory records regularly using store management software.

Barista

Target
10.2023 - 12.2023
  • Suggested food and pastry items to complement beverage orders
  • Prepared beverages with speed and accuracy to minimize customer wait times
  • Described menu items and suggested products to customers
  • Cleaned prep areas and replenished supplies to maintain safe and healthy work environment
  • Cleaned and sanitized work areas and utensils
  • Prepared and served coffee, tea and hot cocoa
  • Restocked bar line for fast service capabilities
  • Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.

Barista

Starbucks
06.2023 - 08.2023
  • Used upselling techniques to boost order value, generating additional revenue
  • Retained knowledge of menu items to assist customers with beverage selections
  • Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
  • Suggested food and pastry items to complement beverage orders.

Courtesy Clerk

Dreagers Supermarket
04.2021 - 07.2022
  • Supported cashiers with checkout backup during high-volume periods
  • Employed excellent conflict management and problem-solving abilities to resolve customer complaints
  • Created environment focused on helping customers feel welcome, important and appreciated
  • Assisted customers by carrying purchased items and loading into vehicles.

Education

High School Diploma -

California Highschool
San Ramon, California
06.2022

Skills

  • Payment Processing
  • Promotional support
  • Product Sales
  • Business Development
  • Customer Needs Assessment
  • Cash Handling
  • Goal-Oriented
  • Product Recommendations
  • Positive and professional
  • Flexible Schedule
  • Product knowledge
  • Complex Problem-Solving
  • Service-oriented
  • Listening Skills
  • Adaptability

Volunteer Experience

  • EKG Volunteer, Point Loma Nazarene University, San Diego, California, 10/01/23, 10/31/24, Identified abnormalities or issues in EKG results and reported them to physicians., Prepared patients for EKG procedures by explaining process and answering questions., Followed strict safety protocols when handling biohazardous materials or sharps., Educated patients on heart health, medications, and lifestyle changes as needed., Monitored patient vital signs during stress testing procedures., Worked closely with cardiologists to review complex cases and develop treatment plans., Provided emotional support for anxious patients during testing process., Participated in ongoing training sessions to stay updated with latest EKG technology advancements.
  • Sunday School Instructor, Christ Community Church, San Ramon, California, 05/01/19, 05/31/22, Managed classroom behavior effectively using positive reinforcement strategies., Collaborated with fellow instructors in curriculum development initiatives., Prepared course materials such as syllabi, homework assignments, and handouts.

Timeline

Daycare Assistant Teacher

Wunderkind
05.2024 - 08.2024

Sales Associate

Longchamp USA
05.2024 - 07.2024

Sales Associate

American Eagle
02.2024 - 05.2024

Barista

Target
10.2023 - 12.2023

Barista

Starbucks
06.2023 - 08.2023

Courtesy Clerk

Dreagers Supermarket
04.2021 - 07.2022

High School Diploma -

California Highschool
Riya Thomas