Riyan Ahmed
Hilliard,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Real Estate Sales Associate
Tylor Co
03.2020 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Generated leads for sales and rental properties through cold calls and referrals.
- Informed home buyer of sales, construction and warranty processes.
Social Media Manager
Self Employed Services
01.2018 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
Safety Specialist, customer service
Kroger
02.2019 - 04.2021
- Wrote reports outlining safety issues and potential correction options.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
American School of Corr
CA04.2023
Skills
- Appraisals
- Market Research
- Property Maintenance
- Property Management
- Conversion Strategy
- Brand Promotion
- Content Development
- Analytics and Reporting
- Report Writing Skills
- Hazards Management
- Training Courses
- Meeting Coordination
- MS Office Proficiency
- Customer Service
Languages
Somali
Native or Bilingual
Timeline
Real Estate Sales Associate
Tylor Co
03.2020 - Current
Safety Specialist, customer service
Kroger
02.2019 - 04.2021
Social Media Manager
Self Employed Services
01.2018 - Current
High School Diploma -
American School of Corr
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