At LIA-Lalani Insurance Agency, I had the privilege of leading a high-performing team dedicated to delivering exceptional results and driving the company's growth and profitability. I'm passionate about achieving success in the insurance industry and committed to delivering outstanding service to both our team and clients.
In my role as a Client Manager Intern, my responsibilities included:
- Leading a dynamic team of customer service professionals, fostering a collaborative and goal-oriented environment for increased productivity and success.
- Building strong client relationships, addressing insurance needs, and ensuring client satisfaction, resulting in a high client retention rate.
- Investing in team development through regular training sessions and enhancing staff skills and knowledge.
Data Analyst
Active Listening
Time Management
Critical Thinking
Attention to Detail
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Communication
Project Management