Rizalina Thompson
Customer Service
3012 Emmaus Rd. Poolville,TX
Summary
Seasoned Customer Associate with 16 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Associate
Costco Wholesale Corp
Westlake, California
11.2021 - 04.2022
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Customer Service Associate
Homegoods Stores
Camarillo, California
12.2021 - 03.2022
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Customer Service Associate
Underwood Family Farms
Moorpark, , California
10.2020 - 03.2022
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Customer Service Representative
Channel Islands Cooling, Inc.
Oxnard, California
11.2004 - 06.2016
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Santa Barbara Pangansinan, Philippines
Santa Barbara, Philippines 09.1977 - 06.1978
Skills
[Type] support
undefinedAccomplishments
I took a course on Women Business Ventures, finished the course with certificate.
Timeline
Customer Service Associate
Homegoods Stores
12.2021 - 03.2022
Customer Service Associate
Costco Wholesale Corp
11.2021 - 04.2022
Customer Service Associate
Underwood Family Farms
10.2020 - 03.2022
Customer Service Representative
Channel Islands Cooling, Inc.
11.2004 - 06.2016
High School Diploma -
Santa Barbara Pangansinan, Philippines
09.1977 - 06.1978
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