Rizwan Ahmed
LONDON,ESSEX
Summary
Proven track record in creating positive work environment and enhancing overall store productivity. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Floor Manager
Sampoundstores
London
01.2024 - Current
- Managed financial records related to budgeting, forecasting, and other accounting activities.
- Organized promotional events such as product launches or special discounts in order to increase sales revenue.
- Provided training and guidance to new employees regarding store policies and procedures.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Maintained a safe, clean and organized floor environment.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned tasks to team members in accordance with their skillset.
Operations Manager
ALLIED BANK LIMITED
Islamabad
09.2021 - 12.2023
- Addressed customer concerns with suitable solutions.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Structured HR consulting services to support clients during organizational developments and changes.
- Managed scheduling, training and inventory control.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Health Care Assistant
Sarmad Hospital
Jhelum
11.2019 - 08.2021
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Organized medical records for patient care plans and ensured accuracy.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Facilitated patient admission, transfer, and discharge processes.
- Prepared beds and equipment for use by healthcare professionals.
Education
MSC PROJECT MANAGEMENT - Project Management
UWS
LONDON02-2025
MBA - Finance
FUUAST
ISLAMABAD04-2021
B.COM - Commerce
UNIVERSITY OF PUNJAB
LAHORE09-2017
HSSC - Computer Science
APSACS
JHELUM01-2014
Skills
- Department management
- Customer service delivery
- Customer relations
- Store maintenance
- Team building
- Employee management
- Operations management
- Resource allocation
- Stock management
- Employee scheduling
- Health and safety
- Operations administration
- Floor management
- Inventory management
- Loss prevention
- Regulatory compliance
Languages
English
Professional
Urdu
Professional
References
References available upon request.
Timeline
Floor Manager
Sampoundstores
01.2024 - Current
Operations Manager
ALLIED BANK LIMITED
09.2021 - 12.2023
Health Care Assistant
Sarmad Hospital
11.2019 - 08.2021
MSC PROJECT MANAGEMENT - Project Management
UWS
MBA - Finance
FUUAST
B.COM - Commerce
UNIVERSITY OF PUNJAB
HSSC - Computer Science
APSACS