Summary
Overview
Work History
Education
Skills
Purpose
References
Timeline
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RJ Grady

RJ Grady

Providence,RI

Summary

Seasoned Facility Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

8
8
years of professional experience

Work History

Operations Manager

Pitney Bowes
10.2021 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures. Realized YOY improvement in automation by 4x capacity
  • Successfully Launched projects including Hytrol Sorter, 6 Ambi Robots, and D2DDU
  • Reduced waste and labor spend by 40% during peak season YOY
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraint
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands
  • Enhanced employee satisfaction by establishing clear communication channels and addressing concerns promptly
  • Developed strong relationships with business partners internally and externally, resulting in improved service quality

Site Leader

Gopuff
Boston, MA
02.2020 - 10.2021
  • SME Safety & LP For 51 MFC's
  • Earned Rank of Center of Excellence for Facility performance
  • Highest volume MFC in network
  • Increased ontime order percent by 300% QOQ
  • Reduced Dwell time by 13 minutes per order
  • Oversaw contingent driver pool of 350 drivers while managing full time staff count
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Operations Manager

Event Safe
04.2016 - 03.2021
  • Responsible For 200+ Employees At 20 Locations

Director of Manufacturing/ICQA

Noble Wellness
12.2016 - 02.2021
  • Managed 110 New Product Launches
  • Developed 1,200 SOPS For Internal/External Partners
  • Created And Implemented FDA cGMP Compliance Program
  • Managed Team of Ph.D. Chemists/ R. & D. Formulators
  • Responsible For AP/P&L Statements And, Benefits Manager for 50 Members
  • Oversight of ICQA on 10k item production line business unit
  • Optimized supply chain management, resulting in reduced lead times and increased customer satisfaction.
  • Managed cross-functional teams for successful project execution, fostering a collaborative working environment.
  • Mentored team members on best practices in manufacturing operations management leading to a more skilled workforce.
  • Initiated risk mitigation strategies during periods of uncertainty leading to minimized disruption of production activities.
  • Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Coordinated procedures for facility and equipment maintenance, modification or replacement.
  • Prepared annual budgets with controls to prevent overages.
  • Supervised production team, keeping production schedules on track to meet tight deadlines.
  • Made sure that products were produced on time and are of good quality.
  • Wrote process, employee and production schedules.
  • Worked with licensing managers to understand markets and assist with prioritization of target accounts for licensing opportunities.
  • Enforced health and safety protocols to promote safe working environment.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

Senior Business Account Manager

Wayfair
06.2016 - 07.2017
  • Managed $2MM Book Of Business

Education

Bachelor of Science - Professional Communication

Plymouth State University
Plymouth, NH
06.2016

Skills

  • Project Management
  • Process Improvement
  • Leadership
  • Performance Reporting
  • Production
  • Maintenance Planning
  • P&L Management
  • Contract Management
  • Workflow Optimization
  • Health and Safety Compliance
  • Logistics/ Supply Chain Management
  • Business Intelligence
  • Management Information Systems
  • Strategic Planning
  • Building and Facility Management

Purpose

Energetic, Goal Oriented, Facility Manager. Mission Driven Leader, Focused On Operational Excellence, And Team Development. Extensive Experience In Lean Operations And Process Improvement. Disciplined Project Manager With Proven Ability To Manage Multiple New Verticals.

References

  • Michael White, Owner, 207-317-0328, Mike is the Owner and Operator of Event Safe Professional Services.
  • Marc Veilleux, District Manager, 203-631-1064, Direct Supervisor.
  • Jessica Bourgeois, Facility Manager, 508-810-7909, Direct Supervisor


Timeline

Operations Manager

Pitney Bowes
10.2021 - Current

Site Leader

Gopuff
02.2020 - 10.2021

Director of Manufacturing/ICQA

Noble Wellness
12.2016 - 02.2021

Senior Business Account Manager

Wayfair
06.2016 - 07.2017

Operations Manager

Event Safe
04.2016 - 03.2021

Bachelor of Science - Professional Communication

Plymouth State University

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RJ Grady