Nicole Giannella
Rehoboth Beach,DE
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Special Events Coordinator
Bethany Blues
Lewes, DE
11.2022 - Current
- Collaborated with chefs to design new menus.
- Arranged decorative and functional elements to enhance event ambiance.
- Managed product orders in conjunction with other team members.
- Procured local and specialty ingredients.
Pastry Chef
Bethany Blues
Lewes, DE
09.2018 - Current
- Oversaw personal ordering process with several vendors.
- Evaluated costs for individual portions, entire desserts and wholesale distribution for restaurants.
- Curated enticing selection of sweets.
- Designed unique cake and dessert options tailored to client requests.
- Boosted sales performance by 20% within five years.
- Oversaw baking and pastry production for large events, serving up to 300 guests.
- Created new recipes using available ingredients and for special occasions.
Event Planner & Catering Manager
Bethany Blues
Lewes, DE
06.2017 - 11.2022
- Tailored menus and logistics to client specifications.
- Oversaw on-site management at various events, like weddings, fundraisers, and parties, while supervising a team of up to 20 individuals based on event requirements.
- Created and developed innovative catering menus.
- Conducted site walk-through to discuss checklists with team.
- Liaised between clients and company to verify contract fulfillment.
Assistant Manager
Bethany Blues
Lewes, DE
06.2016 - 09.2018
- Coordinate all aspects of in-house responsibilities such as managing the floor and handling start-up and shutdown procedures.
- Addressed routine concerns from customers and employees.
- Organized staffing timetables.
- Aided in designing a series of educational sessions for employees.
- Oversaw a diverse group of up to 25 staff members during each shift, ensuring cohesive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
Event Coordinator and Office Manager
Caffe Gelato
Newark, DE
09.2013 - 06.2016
- Organized menus tailored to client events.
- Coordinate event details with third-party companies, including rentals and venues.
- Contacted previous clients to plan upcoming events.
- Promote new projects, such as the gelato of the month club and the meal delivery service.
- Directed the sale of gelato pints across multiple channels including ShopRite, local markets, and retail shops.
- Deployed Restaurant Expert software for precise performance measurement.
- Supported the development and rollout of a new catering menu.
Education
Bachelor of Science - Hotel, Restaurant, & Institutional Management
University of Delaware
Newark, DE05.2016
Skills
- Mac OS X Windows Microsoft Office
- Toast POS
- CTuit Restaurant and Event Management System
- Restaurant and events background
- Creativity and innovation
- Food and beverage management
Timeline
Special Events Coordinator
Bethany Blues
11.2022 - Current
Pastry Chef
Bethany Blues
09.2018 - Current
Event Planner & Catering Manager
Bethany Blues
06.2017 - 11.2022
Assistant Manager
Bethany Blues
06.2016 - 09.2018
Event Coordinator and Office Manager
Caffe Gelato
09.2013 - 06.2016
Bachelor of Science - Hotel, Restaurant, & Institutional Management
University of Delaware
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