R. John Glaser III
Houston,TX
Summary
Seasoned Sales Representative with 25+ years of exceptional success in
business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
38
38
years of professional experience
Work History
Sales Representative
Core Mark/ PFG
01.1999 - 12.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Retained excellent client satisfaction through outstanding Customer Service
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Branch Sales Manager
Service Merechandise
10.1995 - 12.1998
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Provided excellent Customer Service and maintained a log of Customers important dates, Anniversaries, Birthdays
- Addressed client concerns or complaints promptly with empathy and professionalism; resolved issues efficiently without compromising on service excellence standards.
- Identified areas for improvement within the branch''s processes, implementing necessary changes to optimize efficiency and profitability.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
Branch Sales Manager
Finley Fine Jewelry
01.1991 - 10.1995
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Addressed client concerns or complaints promptly with empathy and professionalism; resolved issues efficiently without compromising on service excellence standards.
Branch Manager
J.J. Joyeros
07.1985 - 10.1989
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- The business was a Jewelry Wholesale LLP in the Duty Free Zone in city of Colon, Rep. of Panama
Education
No Degree - Training As A Storekeeper For The USCG
Coast Guard Storekeeper School
Petaluma, CA06.1979
No Degree - Marketing/ Minor in Spanish
Southeastern Louisiana University
Hammond, LA12.1977
High School Diploma -
Archbishop Rummel H.S.
Metairie, LA06.1975
Skills
- Product and Service Knowledge
- Excellent Written and Verbal Communication
- C-Store Industry Knowledge
- Sales Closing
- Upselling and cross-selling
- Self-motivation
- Sales Consultation
- Account Development
- Relationship Building
- Retail Merchandising
- Sales strategy development
Golf
I have had the opportunity to played golf most of my like. My dad taught me the game at a young age. Through the years this has been an asset that has allowed me to develop not only a business but a personal relationship with my customers.
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Core Mark/ PFG
01.1999 - 12.2023
Branch Sales Manager
Service Merechandise
10.1995 - 12.1998
Branch Sales Manager
Finley Fine Jewelry
01.1991 - 10.1995
Branch Manager
J.J. Joyeros
07.1985 - 10.1989
No Degree - Training As A Storekeeper For The USCG
Coast Guard Storekeeper School
No Degree - Marketing/ Minor in Spanish
Southeastern Louisiana University
High School Diploma -
Archbishop Rummel H.S.
Similar Profiles
CYNDI STONE-STEELECYNDI STONE-STEELE
National Account Manager at PFG/Core-MarkNational Account Manager at PFG/Core-Mark
Rachel WardRachel Ward
Centralized Buyer at Core-Mark International / PFGCentralized Buyer at Core-Mark International / PFG
Christina GelsingerChristina Gelsinger
Smart Stock Merchandiser at Core MarkSmart Stock Merchandiser at Core Mark
Laura Audrey Emagan TchokotcheuLaura Audrey Emagan Tchokotcheu
President at Womens Amputee Football Association Cameroon (WAFAC)President at Womens Amputee Football Association Cameroon (WAFAC)
Noemy LopezNoemy Lopez
Dental Office Manager at Gentle Dental CareDental Office Manager at Gentle Dental Care