Retha Karen Carman
Dallas,TX
Summary
Engaging Sales Associate experienced in driving luxury sales across diverse seasons. Exceeded performance standards through exceptional customer service and product knowledge, while demonstrating adaptability to meet unique client needs. Recognized for honesty and integrity, fostering positive relationships with customers and team members.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Sales Associate Precious Jewelry
Neiman Marcus Group Ltd
Dallas, TX
08.2014 - Current
- Assisted customers with product selection and provided personalized service.
- Maintained visual merchandising standards to enhance store presentation.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Collaborated with team members to achieve sales goals and improve customer experience.
- Processed transactions efficiently at the point of sale using advanced systems.
- Educated customers about promotions and new arrivals to drive engagement.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
Sales Associate Luxury Timepieces
TAG Heuer
Dallas, TX
10.2013 - 07.2014
- Delivered exceptional customer service in luxury watch retail environment.
- Assisted customers in selecting high-end timepieces and accessories.
- Maintained product displays to enhance visual appeal and organization.
- Collaborated with team members to meet sales goals and objectives.
Sales Associate Sisley Beauty
Saks Fifth Avenue
Dallas, TX
01.2010 - 07.2012
- Guided customers in selecting luxury beauty skin offerings to enhance their shopping experience.
- Showcased applications and services to highlight product benefits and features for customers.
- Facilitated seamless transactions using point-of-sale systems.
- Provided personalized styling advice to meet customer preferences.
- Managed inventory levels and organized product displays effectively.
- Aided customers in locating specific products while addressing inquiries and providing tailored product recommendations.
Education
Bachelor of Arts - Education
Southeastern Oklahoma State University
Durant, OK 08.1977 - 12.1979
Skills
- Customer service
- Point-of-sale systems
- Product knowledge
- Sales strategy
- Products demonstration
- Effective communication
- Issue resolution
- Excellent communication skills
- Written and oral communication skills
- Product recommendations
Timeline
Sales Associate Precious Jewelry
Neiman Marcus Group Ltd
08.2014 - Current
Sales Associate Luxury Timepieces
TAG Heuer
10.2013 - 07.2014
Sales Associate Sisley Beauty
Saks Fifth Avenue
01.2010 - 07.2012
Bachelor of Arts - Education
Southeastern Oklahoma State University
08.1977 - 12.1979