Ronald Christy
East Liverpool,OH
Summary
Detail-oriented Core & Warranty Administrator with over 30 years of trucking industry experience. Proven expertise in core inspection, warranty processing, and inventory management, contributing to streamlined operations and enhanced customer satisfaction.
Overview
30
30
years of professional experience
Work History
Parts Manager Apprentice
Hill International Truck, LLC
East Liverpool, OH
04.1996 - 05.1998
- Managed front counter operations to deliver fast, accurate service to retail walk-ins, phone-in buyers, and internal technicians.
- Internal Collaboration: Ensure the parts counter prioritizes service department requests to maximize technician efficiency and reduce vehicle downtime.
- Balanced stock levels to optimize turnover and minimize legacy parts while using effective purchasing procedures.
- Followed compliance standards to guarantee safe transportation and adherence to regulations
- Maintained a valid driver's license, clean driving record, and ability to pass a background check and drug screen
Core & Warranty Administrator
Hill International Truck, LLC
East Liverpool, OH
05.1998 - 08.2021
- Evaluated used truck components to verify they meet strict manufacturer remanufacturing standards.
- Ensured the part does not have unapproved damage, such as excessive rust, cracked castings, or fire damage.
- Confirmed the core has not been disassembled and is not missing internal pieces required for credit.
- Validate that the returned core is the exact "like-for-like" match to the replacement part purchased
- Issue, track, and obtain credits from parts vendors and manufacturers.
- Monitor core movement across purchasing, receiving, and final vendor shipping.
- Catalog and organize heavy-duty cores in a designated, segregated section of the warehouse.
- Package greasy, heavy components securely, using the protective crates or boxes.
- Ensured components like engines, steering boxes, or differentials are cleared of remaining oils or coolants before transport.
- Work directly with component suppliers or parts departments to resolve disputed core credits
- Processed warranty claims for trucking industry vehicles accurately and timely.
- Maintained accurate records of warranty documentation and claims.
- Resolved discrepancies in warranty information promptly related to products covered by the company's warranty program.
- Managed the return of defective products from customers, ensuring timely replacement or repair.
- Consistently contributed to over one million dollars annually in core credit; and $15K - $25K in department profits
Parts Procurement Specialist
Hill International Truck, LLC
East Liverpool, OH
08.2001 - 05.2026
- Managed procurement processes for parts and supplies at international truck company.
- Coordinated with body shop, back counter, & front counter teams minimize wait time.
- Monitored inventory levels to ensure optimal stock availability.
- Followed established company guidelines regarding parts management.
- Performed annual inventory reconciliation audits and periodic spot checks to ensure accuracy in stock levels.
- Assist training new team members on company systems and practices
- Maintained open and timely communication, with vendors and internal partners.
Education
Associate of Applied Science - Business Management /Computer Tech
Kent State University
East Liverpool, OH05-1996
Skills
- Warranty claims management
- Core evaluation
- Claim processing
- Claim review
- Parts auditing
- Inventory management
- Documentation control
- Trucking industry expertise
- Logistics coordination
- Customer support
- Problem resolution
- Attention to detail
- Reports reconciliation
- Forklift operation
- People Skills
Timeline
Parts Procurement Specialist
Hill International Truck, LLC
08.2001 - 05.2026
Core & Warranty Administrator
Hill International Truck, LLC
05.1998 - 08.2021
Parts Manager Apprentice
Hill International Truck, LLC
04.1996 - 05.1998
Associate of Applied Science - Business Management /Computer Tech
Kent State University