Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Pineda

Anaheim,CA

Summary

Detail-Oriented Team player with strong organizational skills with the ability to handle high stress situations with decisive decision making. Dedicated to adhering to rules and regulations and growing within the workplace.

Overview

3
3
years of professional experience

Work History

Process Assistant/Delivery Driver Trainer

Amazon Logistics
07.2024 - Current
  • Started as a seasonal part time employee on September 2018 and promoted within the company to a permanent full time management position. Left on September 2022 to pursue other opportunities and returned July 2024 and am still currently employed.
  • Performed Quality Control by reviewing metrics and data trends and deep diving defects.
  • Worked with Upper and Regional Management to track volume and labor needs for staffing.
  • Managed both small and large teams of up to 75 Associates during operations to ensure deadlines are met.
  • Lead improvement initiatives and collaborated with other leaders to advance operational efficiencies and direct workflow and support operations.
  • Received and processed stock into inventory management systems.
  • Created, set up and launched three separate training programs at 3 locations while maintaining 100% training compliance during my tenure.
  • Worked closely with Third party contractors to schedule, training appointments and ensuring deadlines and labor needs were met.
  • Recorded, Maintained and processed files and Personal information for Driving Records such as Driver Licenses and Social Security numbers.

Radio Dispatcher

Orange County Sheriff's Department
11.2022 - 07.2023
  • Closely monitored dispatch board to triage and prioritize daily calls.
  • Directed dispatching, routing, and tracking of multiple fleet vehicles and personnel
  • Assisted callers in emergency situations with appropriate information and support.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Answered, helped and dispatched over 100+ calls per day.

Education

Certification - Welding

Rio Hondo College
Whittier, CA
12-2026

No Degree - Computer Science

California State University - Fullerton
Fullerton, CA
05.2026

Skills

  • Proficient with Microsoft Excel and Google Sheets and other Office products
  • Fast and willing learner
  • Highly analytical and adaptable
  • Big Team Player and love building relationships with others
  • Critical Thinking
  • Stress Tolerance

Timeline

Process Assistant/Delivery Driver Trainer

Amazon Logistics
07.2024 - Current

Radio Dispatcher

Orange County Sheriff's Department
11.2022 - 07.2023

Certification - Welding

Rio Hondo College

No Degree - Computer Science

California State University - Fullerton

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