Rob Chapa
Georgetown,TX
Summary
Detail-oriented professional with 4 plus years of experience providing quality graphic design, print production, marketing materials, and digital assets. A creative design specialist with a Bachelor’s degree in web and media, Associate's degree in computer-aided design, excellent communications skills, and understanding of typography, color theory, and layout design. Proficient with Adobe Illustrator, Photoshop, and InDesign. Capable of creating visually appealing graphics and designs to support marketing and branding efforts. Able to perform creative tasks, effectively manage multiple projects, and meet deadlines in a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Multimedia Illustrator
United States Army
04.2007 - 05.2010
- Collaborated with graphics team to create compelling technical illustrations and infographics.
- Designed PowerPoint presentations, newsletter designs, logos, and promotional products.
- Ensured graphics, file sizes, and font styles correspond with government compliance requirements.
- Provided graphic support for federal projects, website updates, and marketing services.
- Created graphics for event advertisements, social media efforts, and website.
Media Specialist/Instructional Designer
Technology Transfer Services
10.2010 - 03.2012
- Enhanced quality of science, technology, and business learning modules with digital content.
- Synchronized motion graphics with narrations for engaging visual presentations.
- Crafted informational graphics, and vector-based animations for use in interactive training material.
IT Technician
CompuVision Systems USA
04.2018 - 06.2020
- Administered help desk support and provided technical solutions for customers.
- Managed computer inventories, assigned equipment to users, and activated network ports.
- Installed hardware, software, and provided direct and remote technical support.
Print Operator
Southwest Signs
08.2012 - 08.2013
- Performed preventive maintenance and repairs on print equipment to ensure proper operation.
- Created concepts and layouts based on knowledge of graphic design principles.
Youth Counselor
Pathways 3H Youth Ranch
01.2014 - 08.2017
- Monitored welfare of clients, and provided ongoing support and guidance.
Temporary Content Review Analyst
Accenture
Austin, TX
11.2021 - 05.2022
- Reviewed social media content, and assisted users with Whatsapp accounts.
- Analyzed and escalated tickets in service queues.
- Managed multiple projects, and supported Meta brand user experience guidelines.
Education
Bachelor of Arts and Sciences - Web and Media
University of Houston
2017
Advanced Web Design Certificate - Web Design
Sessions School of Design
2022
Associate of Applied Science - Computer-Aided Design
The Art Institute of Houston
Houston, TX2000
Associate of Science - Computer Systems Technology
Microcomputer Technology Institute
1998
Skills
- Adobe Creative Suite (Photoshop, Illustrator, InDesign, and Premiere)
- CorelDraw
- Microsoft Office Suite (MS PowerPoint, Word, Excel, and Teams)
- Graphic Design
- Visual Presentations
- Social Media Support
- Data Retention
- Microsoft Windows
- User Experience Support
- Application Installation
- Computer System Maintenance
- Troubleshooting and Diagnostics
- Technical Support
- Hardware and Software Analysis
- Helpdesk Service
- Technical Support
Accomplishments
Awarded the Joint Service Achievement Medal twice for military multimedia service.
Additional Information
ADDITIONAL TRAINING
• Web Design Foundations Certificate, 2010, Sessions School of Design
• Advanced Digital Multimedia Course, 2007, Defense Information School
Timeline
Temporary Content Review Analyst
Accenture
11.2021 - 05.2022
IT Technician
CompuVision Systems USA
04.2018 - 06.2020
Youth Counselor
Pathways 3H Youth Ranch
01.2014 - 08.2017
Print Operator
Southwest Signs
08.2012 - 08.2013
Media Specialist/Instructional Designer
Technology Transfer Services
10.2010 - 03.2012
Multimedia Illustrator
United States Army
04.2007 - 05.2010
Bachelor of Arts and Sciences - Web and Media
University of Houston
Advanced Web Design Certificate - Web Design
Sessions School of Design
Associate of Applied Science - Computer-Aided Design
The Art Institute of Houston
Associate of Science - Computer Systems Technology
Microcomputer Technology Institute
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