Summary
Overview
Work History
Education
Skills
References
Timeline
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Robert Engwer

Glens Falls,NY

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Patient Care Associate

Glens Falls Hospital
Glens Falls, New York
06.2025 - Current
  • Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
  • Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
  • Accompanied ambulatory patients to appointments or other activities within the hospital setting as needed.
  • Recorded detailed notes about each interaction with a patient in order to provide comprehensive documentation of their stay.
  • Assisted patients with activities of daily living such as bathing, grooming, dressing, and toileting.

Environmental Services Housekeeper

Glens Falls Hospital
Glens Falls, New York
11.2024 - 06.2025
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Attended required training sessions related to housekeeping tasks.
  • Maintained cleaning equipment in a clean and orderly fashion.

Supervisor

Red Lobster
Queensbury, NY
01.2023 - 08.2024
  • Supervised and trained restaurant staff to ensure proper service standards were met.
  • Resolved customer complaints in a professional manner.
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Basic Operator

Irving Tissue
Fort Edward, NY
09.2023 - 11.2023
  • Forklift Operator
  • Secured Load materials to prevent damage
  • Maintained inventory using bar code scanner
  • Followed safety protocols

Bartender

Sully's Tavern
Glens Falls, NY
06.2021 - 09.2022
  • Ensured proper identification of guests prior to serving alcohol
  • Demonstrated hospitality to establish rapport with customers
  • Handled food and drink orders
  • Completed cash draw closeout was correct each shift

Teaching Assistant

WSWHE BOCES
Hudson Falls, NY
10.2016 - 09.2022
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment
  • Partnered with teacher to plan and implement lessons following school curriculum, goals and objectives
  • Tutored special needs students individually and provided small group instruction to reinforce learning objectives
  • Supported classroom activities, mentoring and reviewing work

Busser

Oliver Garden
Queensbury, NY
07.2013 - 08.2020
  • Coordinated prompt clearing/table set-up with wait staff
  • Replenished dining room supplies
  • Ensured seating area was cleaned efficiently and properly

Assistant Coach

Northern United Soccer Club
03.2018 - 06.2018
  • Volunteer coach for Northern United Soccer Club

Education

Bachelor of Fine Arts -

State University of New York at Oswego
01.2012

Communications & Media Arts Curriculum -

State University of New York - Adirondack
01.2010

Skills

  • Conflict Resolution
  • Team Leadership
  • Server training and development
  • Staff Training
  • Staff Supervision
  • Customer service

References

References available upon request.

Timeline

Patient Care Associate

Glens Falls Hospital
06.2025 - Current

Environmental Services Housekeeper

Glens Falls Hospital
11.2024 - 06.2025

Basic Operator

Irving Tissue
09.2023 - 11.2023

Supervisor

Red Lobster
01.2023 - 08.2024

Bartender

Sully's Tavern
06.2021 - 09.2022

Assistant Coach

Northern United Soccer Club
03.2018 - 06.2018

Teaching Assistant

WSWHE BOCES
10.2016 - 09.2022

Busser

Oliver Garden
07.2013 - 08.2020

Bachelor of Fine Arts -

State University of New York at Oswego

Communications & Media Arts Curriculum -

State University of New York - Adirondack