Summary
Work History
Education
Skills
Accomplishments
Timeline
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Rob Miller

Candler,NC

Summary

Seasoned professional with a proven track record at Crestline Hotels, excelling in time management and guest relations. Spearheaded initiatives to boost sales and enhance team satisfaction at Pisgah Inn, demonstrating exceptional problem-solving skills and a knack for fostering strong client and vendor relationships.

Work History

Front Desk Associate

Crestline Hotels
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

General Manager

Pisgah Inn
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Completed Studies With Certificate -

Purdue University
West Lafayette, IN

Graduate - Communications College Prep

Wawasee High School
Syracuse, IN
05.1982

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Guest Relations
  • Good math skills


Accomplishments

Crestline Hotels President's Cub Winner 2023

Timeline

Front Desk Associate

Crestline Hotels

General Manager

Pisgah Inn

Completed Studies With Certificate -

Purdue University

Graduate - Communications College Prep

Wawasee High School

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Rob Miller