Rob Pedoty

Procured group and meeting travel arrangements for VIP employees of Raymond James, INC. Worked closely with account Managing Director to set and adhere to specific budgets and procedures for each respective meeting

Provided comprehensive experience to clients by booking airfare, hotel and ground transportation arrangements suitable to each of our corporate clients specific travel policy. Researched and created travel itineraries for high-level clients, celebrities, and business executives. Modified existing tickets and reservations to provide clients flexibility while advising on penalties and cancellation fees to find optimal solutions within said company policies. Optimized client travel, using global distribution systems such as Sabre Travel Network to locate the best value.

Managed client travel itineraries for all corporate house accounts. Handled travel arrangements for groups and VIP executives. Assisted clients in troubleshooting technical obstacles to using company website for booking services.

Delivered superior costumer service for two of our prestigious corporate accounts. Delivered in-house hands on service to one such client. Addressed client inquiries and complaints regarding various travel arrangements. Worked closely with a really fun team to efficiently exceed clients expectations.

Delivered superior on-site service exclusively for Bear Stearns corporate travelers. Helped clients achieve the company's cost requirements and restrictions by utilizing the in-house BearWare reservation system powered by Sabre. Established base of loyal clientele within the company due to my enthusiastic demeanor while servicing clients.

Coordinated travel arrangements by booking airfare, hotel, and ground transportation for various corporate clients. Serviced top accounts such as ABN AMRO, and ad agency Rapp Collins on-site. Adhered to all rules, regulations and protocols for each travelers specific company's travel policy.

Managed twenty messengers to facilitate the delivery of client airline tickets (pre-electronic ticketing) throughout Manhattan Island. Became a starter agent for general company corporate accounts before moving on-site to our on-site account Solomon Brothers for road shows/meeting planning. Coordinated group and road show travel, escorted clients on most trips to procure a seamless trip experience while on the road. Managed and negotiated group hotel rates for said group and road show travel.