Rob Reiman
Business Owner/Educator/Territory Mgr.
Overland Park,KS
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 11 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner/Instructor
Freedom Driving School
Lenexa, KS
08.2011 - 03.2023
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess special needs and propose optimal solutions for individualized success.
- Managed day-to-day business operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established foundational processes for business operations.
- Trained and developed team members to be quality Driving Instructors.
Substitute Teacher/Para Educator
Blue Valley School District
Overland Park, KS
08.2007 - 07.2011
- Provided support during classes, group lessons, and classroom activities.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Delivered curriculum in both one-on-one lessons and group learning environments.
Territory Sales
Husqvarna/Saint Gobain/Multiquip
Overland Park, KS
01.1997 - 05.2007
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Drove team revenue totals by bringing in top sales numbers.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Serviced both distribution and direct customer accounts while devoting significant energy to prospecting for new sales opportunities.
Customer Service/Inside Sales/Sales Supervisor
Sprint/MCI/GE Capitol
Overland Park, KS
03.1993 - 03.1997
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Worked in high volume call center environment.
Education
Bachelor of Science - General Business
Missouri State University
Springfield, MO 08.1988 - 12.1993
Teaching Certification - Elementary Education
Ottawa University
Overland Park, KS 08.2007 - 05.2009
Skills
Coaching and mentoring
Relationship building
Staff Management
Verbal and written communication
Timeline
Owner/Instructor
Freedom Driving School
08.2011 - 03.2023
Substitute Teacher/Para Educator
Blue Valley School District
08.2007 - 07.2011
Teaching Certification - Elementary Education
Ottawa University
08.2007 - 05.2009
Territory Sales
Husqvarna/Saint Gobain/Multiquip
01.1997 - 05.2007
Customer Service/Inside Sales/Sales Supervisor
Sprint/MCI/GE Capitol
03.1993 - 03.1997
Bachelor of Science - General Business
Missouri State University
08.1988 - 12.1993