Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert W. Rollins III

Virginia Beach,VA

Summary

Twenty seven years as a Communications Technician supporting Commercial, Government and Military customers. Excellent written, oral and interpersonal communication skills with all levels of management and executive management teams. Four years military service in the United States Army, Honorable discharge.

Overview

29
29
years of professional experience

Work History

Telecommunications Technician

Schick Communications
Chesapeake, VA
06.2019 - Current
  • Installed and configured new devices and system components.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
  • Coordinated installation of new users and relocations of existing users.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Project Manager

Bctec
Virginia Beach, United States
05.2018 - 05.2019
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Self Employed

Owner-Operator
Virginia Beach, United States
05.2013 - 05.2018
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents and on-site associates.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Analyzed and evaluated monthly and quarterly financial statements.

Multimedia Service Technician

Verizon Connected Solutions
Virginia Beach, United States
08.1996 - 05.2013
  • Accurately read, understood, and carried out written instructions.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Oversaw business telecommunication networks, telephones, and office equipment.
  • Installed and maintained systems and analyzed users' needs.
  • Followed standards and procedures to maintain safe work environment.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Coordinated installation of new users and relocations of existing users.
  • Set up networks and computers for business and residential customers.
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.

Communications Technician

Cox Communications
Virginia Beach, United States
08.1993 - 08.1996
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.

Education

High School Diploma -

Kellam High School
Virginia Beach, VA
06.1989

Skills

Virginia DCJS registered alarm/camera installer

Working safely aloft Lift certified

Bicsi installer

Setting up wired and wireless networks

Trouble shooting data and video issues

Planning cable runs

Fiber splicing and testing

Surveying and planning jobs

Tests and terminates copper cabling

Troubleshooting shorts, opens, grounds and other issues on inside and outside plant

Cat 5/6/6a

Data/Video

Technical Document Reading

Creative Solutions

Panel Termination

Timeline

Telecommunications Technician

Schick Communications
06.2019 - Current

Project Manager

Bctec
05.2018 - 05.2019

Self Employed

Owner-Operator
05.2013 - 05.2018

Multimedia Service Technician

Verizon Connected Solutions
08.1996 - 05.2013

Communications Technician

Cox Communications
08.1993 - 08.1996

High School Diploma -

Kellam High School

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Robert W. Rollins III