Rob Schultz
New Port Richey
Summary
Adept Sales Professional with a proven track record at Nautical Ventures, excelling in customer relationship building and sales expertise. Skillfully enhanced client loyalty through exceptional service and after-sales support. Demonstrated prowess in CRM proficiency and effective objection resolution, significantly boosting customer satisfaction and repeat business.
Overview
12
12
years of professional experience
Work History
Sales Professional
Nautical Ventures
12.2023 - Current
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Charter Boat Captain
Island Boat Charters
01.2013 - Current
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
- Making sure passengers are safe and have a great time on the boat tour.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
Education
Associate of Applied Science - General Studies
Eastern Ill University
Charleston, IL06-1993
Skills
- Effective Objection Resolution
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Social selling
- Deal structuring
- Sales closing
- Product and service knowledge
- Customer relations
- CRM proficiency
Timeline
Sales Professional
Nautical Ventures
12.2023 - Current
Charter Boat Captain
Island Boat Charters
01.2013 - Current
Associate of Applied Science - General Studies
Eastern Ill University
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