Summary
Overview
Work History
Education
Skills
Certification
Languages
Shadowing Experience
Timeline
Generic

Roba Elshafei

North Royalton,OH

Summary

Compassionate and driven Pre-PA student with direct patient care experience at Cleveland Clinic and a strong academic background in biology and chemistry. Proven ability to communicate effectively with diverse patients, collaborate with healthcare teams, and thrive in fast-paced environments. Dedicated to pursuing a career as a Physician Assistant with a focus on providing empathetic, high-quality care. Fluent in English and Arabic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Nursing Assistant

Cleveland Clinic
05.2024 - Current
  • Delivered high-quality personal care to 10-12 patients per shift , including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
  • Monitored and recorded vital signs, reporting abnormalities to nursing staff.
  • Collaborated with nurses and transport teams to support patient mobility and safety.
  • Maintained patient privacy and dignity in accordance with HIPAA.

Crew Member

Raising Canes
01.2022 - Current
  • Provided strong customer service to clients from diverse backgrounds.
  • Greeted guests with a smile, received orders, processed payments, and responded appropriately to customer issues.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Arby's
06.2020 - 01.2022
  • Maintained high standards of customer service during high volume and fast-paced operations.
  • Communicated positively and clearly with coworkers and management.
  • Operated cash register or point of sale devices as needed and used value-added suggestive-selling techniques to generate additional sales opportunities.

Crew Member

McDonald's
06.2019 - 01.2020
  • Used computer systems to take orders and ensured they were properly prepared.
  • Offered additional assistance to ensure pleasant dining experience.
  • Cleaned the kitchen area, counters, food preparation areas, and utensils.

Education

Bachelor of Science - Biology

Baldwin Wallace University
Berea, OH
05.2025

Associate of Science - Biology

Cuyahoga Community College
Cleveland, OH
05.2023

Skills

  • Customer Engagement
  • Direct Patient Care
  • Confidentiality
  • Team collaboration
  • Professionalism and ethics
  • Time management
  • Cultural competence
  • Bilingual patient communication

Certification

  • Stop The Bleed Certified
  • Physical Therapy Technician Certified
  • CPR/BLS Certified

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Shadowing Experience

  • Shadowed a Cardiovascular Physician Assistant for 40 hours, gaining insight into diagnostic procedures, patient consultations, and cardiac care in both inpatient and outpatient settings.
  • Shadowed an Orthopedic Physician Assistant for 16 hours, observing musculoskeletal exams, joint injections.
  • Shadowed a Gynecology Physician Assistant for 10 hours, observing patient visits related to reproductive health, wellness exams, and procedures.
  • Shadowed a Family Medicine Physician for 6 hours, witnessing broad-spectrum primary care and continuity of care for patients across the lifespan.

Timeline

Patient Care Nursing Assistant

Cleveland Clinic
05.2024 - Current

Crew Member

Raising Canes
01.2022 - Current

Crew Member

Arby's
06.2020 - 01.2022

Crew Member

McDonald's
06.2019 - 01.2020

Bachelor of Science - Biology

Baldwin Wallace University

Associate of Science - Biology

Cuyahoga Community College

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