Robalon Keglar
Indianapolis,IN
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
15
15
years of professional experience
Work History
Sr. Operations Representative
Bank Of America Merrill Lynch
08.2007 - 07.2022
- Handled customer needs and issues by working with representatives and customers directly.
- Collaborated with various departments to support daily activities oversight and coordination.
- Communicated freight status with customers, shipping partners, receiving parties and internal team.
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - Accounting
Arkansas State University
Jonesboro, ARBachelor of Science - Accounting
Western Governors University
Skills
- Purchase Orders
- Bank Deposits
- Corporate Policies and Procedures
- Office Operations
- Closing Procedures
- Accounting Records
- Year-End Reconciliation
- Customer Care
- Data Operations
- Client Correspondence
Timeline
Sr. Operations Representative
Bank Of America Merrill Lynch
08.2007 - 07.2022
No Degree - Accounting
Arkansas State University
Bachelor of Science - Accounting
Western Governors University
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