Work Preference
Summary
Overview
Work History
Education
Skills
MILITARY EXPERIENCE
Timeline
AdministrativeAssistant
Open To Work

Robb Grandt

Lakeville,MN

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Catering ManagerShift SupervisorPerishables Manager, Human Resource ManagerStore ManagerTeam Leader, Productivity Coach/Trainer

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Las Vegas, NV
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time off

Summary

Management professional with extensive experience in customer-facing retail leadership and human resources. Expertise in employee recruitment, retention, and training, alongside a commitment to fostering a culture of collaboration and excellence. Proven ability to enhance team engagement and optimize catering operations for improved customer satisfaction.

Overview

12
12
years of professional experience

Work History

Catering Manager

Bon Appetit Management Services
Northfield, MN
04.2024 - Current
  • Oversaw catering event operations, ensuring seamless logistics, adherence to safety standards, and continuous quality enhancement.
  • Led catering staff management, coordinating schedules for events and delivering ongoing support and guidance.
  • Interviewing, hiring and onboarding of catering staff to include both union and non-union employees.
  • Train catering associates in high standards of service, presentation, and food safety.
  • Coordinated with off-campus local retailers and businesses to secure resources and services for successful catering events.
  • Communicates on various levels to including management, client, customer and associate levels.
  • Conducted inventory of catering supplies across various campus locations.
  • Carleton College

Shift Supervisor

Starbucks
Richfield and Edina, MN
03.2023 - 04.2024
  • Support overall store operations, including inventory management, cash handling, and overall customer satisfaction.
  • Guided and mentored employees in daily routines, adjusting schedules to enhance customer experience.
  • Fostered teamwork and motivation by sharing goals and building rapport with employees during shifts.
  • Developed action plans to meet daily goals, addressing customer and employee needs.

Perishables Manager, Human Resource Manager

Hy-Vee Grocery
Lakeville, MN
05.2022 - 03.2023
  • Direct oversight of all “fresh” grocery departments, Department Managers and respective teams.
  • Supported Department Managers in achieving sales goals, labor forecasting, coaching, and job-related education.
  • Collaborated with Department Managers to resolve issues impacting job duties and productivity while ensuring compliance with established policies and procedures.
  • Oversee Catering Department, Catering orders and delivery schedules in cooperation with the Catering Manager.
  • Train and enforce compliance of employees with established company food safety policies, in cooperation with Local and State guidelines.
  • Created store-centric training programs and facilitated New Employee Orientations to enhance team integration.
  • Coordinate the recruitment, interview, hiring and overall onboarding processes for new employees.

Store Manager

Starbucks
Lakeville and Edina, MN
01.2016 - 09.2020
  • Developed team strategy focused on enhancing customer satisfaction and achieving positive service outcomes.
  • Created weekly schedules aligned with business and labor trends to ensure optimal staffing levels.
  • Managed overall recruiting, interviewing, and hiring, along with overseeing all employee training programs and certifications.
  • Facilitated mandated best practices for upper-level staff, including equity, diversity & inclusion, profitability, and growth.
  • Devised, deployed, and monitored processes to boost long-term business success and increase profit levels.
  • Controlled monthly operations budget and minimized financial discrepancies through P&L reviews and effective inventory management.
  • Analyzed and interpreted store trends to facilitate planning and performance.
  • Supported District and Regional Leadership during New Store Openings by coordinating training, managing inventory, and organizing schedules.

Team Leader, Productivity Coach/Trainer

Keller Williams Realty
Roseville and Eagan, MN
01.2015 - 11.2015
  • Created and delivered sales training for real estate agents in both individual and group settings.
  • Created agent-centric coaching programs for individual agents and agent teams in need of overall improvement.
  • Provided development coaching, educational development, and support for all agents on staff.
  • Tracked sales goals and performance metrics to assess agent effectiveness.
  • Managed office functions and led staff to ensure operational efficiency.
  • Collaborated with ownership on growth strategies and market influences.
  • Developed agency-specific strategic planning tools for new agents to develop skills, habits, and measurements for success.

Education

Bachelor of Science in Business - Human Resource Management Specialization

Capella University
Minneapolis, MN
06-2014

Skills

  • Catering event coordination
  • Event planning expertise
  • Staff scheduling efficiency
  • Onboarding integration
  • Recruitment strategies
  • Employee training programs
  • Performance management
  • Human resources practices
  • Supplier management
  • Supply chain management
  • Coaching development
  • Growth mindset
  • Problem-solving techniques
  • Team leadership abilities
  • Benefits evaluation and review

MILITARY EXPERIENCE

Nellis Air Force Base, Las Vegas, NV - 12/1990 to 6/1994

Timeline

Catering Manager

Bon Appetit Management Services
04.2024 - Current

Shift Supervisor

Starbucks
03.2023 - 04.2024

Perishables Manager, Human Resource Manager

Hy-Vee Grocery
05.2022 - 03.2023

Store Manager

Starbucks
01.2016 - 09.2020

Team Leader, Productivity Coach/Trainer

Keller Williams Realty
01.2015 - 11.2015

Bachelor of Science in Business - Human Resource Management Specialization

Capella University

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