Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Robbi Lauritzen

Seymour,TN

Summary

Highly proactive manager with over 10 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.

Overview

2026
2026
years of professional experience

Work History

Managing Partner

Margaritaville Restaurant (Diverse Concepts)
Pigeon Forge
09.2024 - Current

Started working with the company in 2022 as the AGM for a brand new restaurant called Blue Moose Burgers & Wings. Utilized my skills and strengths to assist with 3 additional openings. In March of 2024, Diverse Concepts purchased Margaritaville Restaurant from IMCMV Holdings. I was offered the position of Managing Partner in September and graciously accepted.

  • Oversaw budget management, ensuring financial targets were met through effective resource allocation.
  • Developed and implemented policies to improve food safety and quality standards.
  • Managed daily operations, ensuring smooth workflow and optimal productivity across multiple units.

Assistant General Manager

Blue Moose Burgers & Wings (Diverse Concepts)
Alcoa, TN
11.2022 - 09.2024
  • Trained new employees on proper protocols and guest service standards.
  • Scheduled employees for shifts, taking into account guest traffic and employee strengths.
  • Matched purchase orders to invoices and logged invoices into computer.
  • Assumed full ownership of resources, budgeting and profit and loss management to support business profitability.
  • Oversaw payroll by reviewing timesheets.

General Manager

Rib & Chop House
St. George, UT
  • Opened restaurant as lead bartender in 2013. Positions held since then include Bartender, Server, FOH Manager, Kitchen Manager, and General Manager.
  • Cultivated and strengthened lasting guest relationships.
  • Maintained project quality with a hands-on management style.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Updated daily logs, computer tracking systems and other relevant documentation.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Education

Business

Utah Tech University
Saint George, UT

Skills

Point of Sale (POS) system operation

Marketing and advertising

Staff scheduling

Passion for customer satisfaction

Ordering and invoicing

Safe food handling

Inventory management

High energy

Team leadership

Profit & Loss Management

Timeline

Managing Partner

Margaritaville Restaurant (Diverse Concepts)
09.2024 - Current

Assistant General Manager

Blue Moose Burgers & Wings (Diverse Concepts)
11.2022 - 09.2024

General Manager

Rib & Chop House

Business

Utah Tech University

References

  • Susan Shrum - Former Owner -Utah's Rib & Chop House (702)-521-7418
  • Scott Macdonald - Area Director of Operations- Diverse Concepts (Blue Moose) (865)-661-6554
  • Sean Freeman - Sr. Director of Operations - Diverse Concepts (Margaritaville) (865)-680-6586
Robbi Lauritzen