Robbie Gosling
Bonita Springs
Summary
Reliable, results-driven, and detail-oriented professional with 7+ years of experience supporting executives, sales teams, and cross-functional departments across industries including Medical Device, Life Sciences, and IT Services. Proven ability to manage complex workflows, build strong relationships, and communicate effectively to deliver exceptional customer experiences and strong internal partnerships. Skilled in cross-functional collaboration to turn complex problems into actionable solutions-enhancing organizational processes and success.
Overview
9
9
years of professional experience
Work History
Business Development Executive
Gartner
Fort Myers
07.2024 - 02.2026
- Drove full-cycle net-new business in midsize enterprise segment by building high-quality C-level pipeline through multi-touch outreach.
- Negotiated complex sales cycles and secured new logos, contributing to revenue growth and Gartner's MSE market expansion.
- Led discovery sessions with CIOs to identify critical priorities, enhancing opportunity qualification and pipeline velocity.
- Delivered impactful presentations, portal walkthroughs, and proof-of-concepts that boosted meeting-to-opportunity conversion rates.
- Effectively collaborated with internal business partners (Executive Partners, SMEs, sales leadership, teammates, and account management) to maximize value delivery during sales cycles.
- Exceeded weekly KPIs, enhancing pipeline health and sustaining funnel growth each quarter.
- Selected for competitive advanced-hire training program during initial onboarding, showcasing exceptional sales potential and expediting ramp-up period.
Channel Account Manager
Kaseya
Miami
09.2023 - 04.2024
- Achieved or exceeded weekly, monthly, and quarterly revenue forecasts consistently.
- Identified new business opportunities within assigned VARs and end-user accounts, generating average sales of $60,000 TCV per quarter.
- Cultivated relationships with six value-added resellers (VARs) to drive channel growth and partner engagement.
- Managed and expanded customer base from 30 to 42 accounts within one month.
- Collaborated with renewals team to secure five renewals in Q1 2024, enhancing account retention.
- Provided tailored support and resources to empower partners in leveraging Kaseya's offerings.
- Championed Kaseya's IT complete offerings to enable holistic IT and cybersecurity services.
- Conducted comprehensive training sessions for VARs to enhance product knowledge.
Regional Account Manager
Apex Systems LLC
Miami/Fort Lauderdale
11.2018 - 06.2023
- Engaged in B2B sales with new and existing clients for long-term consulting and staff augmentation in medical devices, life sciences, and IT.
- Demonstrated expertise in cold calling, relationship building, closing contracts, negotiating, and client management.
- Maintained consistent communication with senior leadership to understand needs and deliver tailored solutions for Cardinal Health, Cordis Corporation, Beckman Coulter, Baptist Health South Florida, and Memorial Healthcare.
- Served as business liaison to guide clients in identifying and developing strategic solutions for partnership opportunities.
- Identified and executed new business opportunities within key client markets.
- Cultivated vendor relations through proactive communication and effective resolution of employee conflicts.
- Collaborated with delivery teams to identify, screen, and place best-fit resources.
- Conducted pre-sales development program training for sales trainees on the sales cycle and value proposition selling.
- Achievements: Top Sales Performer for FY2022; surpassed $2.7M cumulative spread (GP), ATH of $32K weekly spread; spearheaded two new Professional Services Agreements within target accounts; consistently earned quarterly bonuses; supported community impact through the Global Empowerment Mission partnership, organizing volunteer events and packing 200+ disaster‑relief boxes for victims of Hurricane Ian (2022) and the Turkey earthquake (2023).
Sales Area Supervisor
Advanced Instrumentations, Inc.
Miami
08.2017 - 10.2018
- Established new customer relationships with medical distributors and end users across South Florida, including clinics, imaging centers, urgent cares, and major hospital systems such as Baptist Health, Jackson Memorial, Mt. Sinai, and Memorial Healthcare.
- Executed distribution agreements with 3 new partners in Casablanca and 2 in Cairo.
- Traveled to Casablanca, Morocco & Cairo, Egypt to meet with 8 distributors and 5 hospital directors/physicians, delivering formal product portfolio presentations to drive partnerships.
- Executed marketing campaign for 200+ imaging clinics across South Florida, enhancing brand visibility and engagement.
- Facilitated agreement for two product lines with Premier Inc. (GPO), expanding product distribution reach.
- Assisted in planning and showroom organization/set-up for the 2018 FIME medical show in Orlando, FL.
- Responded to public/private RFPs on a weekly basis.
Customer Support Agent (contract)
Performance Health
Warrenville
03.2017 - 06.2017
- Received 200+ incoming purchase orders per week via phone from US based hospitals/clinics documenting each and ensuring accurate billing/shipping information to finalize each order.
- Provided technical/operational information and support for products submitting a ticket summarizing each customer question or complaint and the respective resolution.
- Managed customer inquiries through phone and email channels effectively.
- Resolved customer concerns with empathy and professionalism in a timely manner.
Facilities/HR Assistant (seasonal)
First Trust Portfolios
Wheaton
09.2016 - 02.2017
- Coordinated office reconfiguration project, updated office floorplans in virtual system, and documented/upgraded information for 500+ employees in new HR database.
- Oversaw inventory of office supplies and furnishings, streamlining ordering process to maintain adequate stock levels.
- Led planning, venue selection, budgeting, and logistics for 2016 Christmas Party, ensuring seamless execution for 500+ attendees.
Education
Bachelor of Science - Biomedical Engineering
Marquette University
Milwaukee, WI05-2016
Skills
- Client relationship management
- Client engagement & retention
- Client satisfaction & experience
- Stakeholder communication
- Relationship building and rapport
- Client onboarding
- B2B sales
- Business development
- Cross-functional collaboration
- Active listening
- Analytical problem-solving
- Time management
- Decision-making and prioritization
- Prospect targeting
- CRM software proficiency
- Revenue maximization
- Lead generation
- Presentation skills
- Proposal writing
- Process improvement
Timeline
Business Development Executive
Gartner
07.2024 - 02.2026
Channel Account Manager
Kaseya
09.2023 - 04.2024
Regional Account Manager
Apex Systems LLC
11.2018 - 06.2023
Sales Area Supervisor
Advanced Instrumentations, Inc.
08.2017 - 10.2018
Customer Support Agent (contract)
Performance Health
03.2017 - 06.2017
Facilities/HR Assistant (seasonal)
First Trust Portfolios
09.2016 - 02.2017
Bachelor of Science - Biomedical Engineering
Marquette University