Robbie Peterson
Fayetteville,AR
Summary
Goal-oriented professional dedicated to supporting patrons and staff with administrative needs. Knowledgeable about books, periodicals and other materials common to libraries and processes for handling each. Compassionate and analytical in helping resolve diverse problems.
Overview
24
24
years of professional experience
Work History
Library Assistant
Fayetteville Public Schools
Fayetteville, AR
08.1996 - 07.2020
- Managed social media accounts for the library to engage with users online.
- Oversaw photocopiers, scanners and computers and instructed patrons in proper use.
- Conducted basic reference services and guided patrons in using library resources.
- Sorted books, publications, and other items according to established procedures.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Researched information related to patron inquiries using print resources or online databases.
- Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
- Assisted patrons in locating and checking out library materials.
- Returned books to circulation by placing on proper shelves.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Maintained records of items received, issued and returned.
- Inspected returned books for condition and due-date status and computed fines.
Education
Office Machines
American College
Fayetteville, AR05-1986
High School Diploma -
Fayetteville High School
Fayetteville, Ar05-1975
Skills
- Circulation management
- Reference services
- Social media management
- Library software
- Information retrieval
- Customer service
- Book sorting
- Record keeping
- Data entry
References
References available upon request.
Timeline
Library Assistant
Fayetteville Public Schools
08.1996 - 07.2020
Office Machines
American College
High School Diploma -
Fayetteville High School
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