Umeka Dandridge
Bronx,New York
Summary
Dynamic Library Assistant with proven expertise in circulation management and customer service at Albert Einstein College of Medicine. Skilled in technical support and inventory management, I effectively enhanced patron experiences and streamlined library operations. Committed to maintaining accurate records and fostering a welcoming environment for all library users.
Overview
33
33
years of professional experience
Work History
Library Assistant
Albert Einstein College of Medicine
Bronx, NY
04.1997 - Current
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Answered routine inquiries and referred patrons to librarians.
- Conducted basic reference services and guided patrons in using library resources.
- Assisted patrons in locating and checking out library materials.
- Trained new staff and volunteers on library systems and customer service protocols.
- Opened and closed library during specified hours and secured library equipment.
- Managed interlibrary loan requests and processed returns in a timely manner.
Library Assistant
Stavros Niarchos Foundation Library
Bronx, NY
09.1992 - 03.1997
- Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Answered patrons' questions and assisted in finding materials requested.
- Handled daily cash transactions for fines, fees, and other library services.
Education
Associate of Arts - Business Administration And Management
Monroe College
Bronx, NY06-1994
Skills
- Circulation management
- Technical support
- Inventory management
- Record keeping
- Cataloging materials
- Customer service
Timeline
Library Assistant
Albert Einstein College of Medicine
04.1997 - Current
Library Assistant
Stavros Niarchos Foundation Library
09.1992 - 03.1997
Associate of Arts - Business Administration And Management
Monroe College
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