Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robby Teame

Laveen,AZ

Summary

Proven track record in account management, driving $900,000 in renewals and achieving upsells averaging $15,000. Expertise in client relationship management and strategic planning, enhancing customer satisfaction and service experience.

Overview

5
5
years of professional experience

Work History

Account Manager

IDX
Scottsdale, Arizona
2023.08 - 2025.04
  • ,Managed 90+ investor relations and corporate accounts, serving as primary point of contact to ensure client satisfaction.
  • Consistently upsold accounts with an average deal size of $15,000 and closed a largest upsell of $50,000.
  • Managed a book of business with roughly $900,000 in renewals.
  • Resolved client inquiries promptly, improving service experience and strengthening client relationships.
  • Maintained accurate records of client interactions and transactions, supporting seamless communication and follow-up.

Marketing Coordinator

DigiVid360
Phoenix, Arizona
2023.02 - 2023.08
  • Developed content for social media channels and newsletters to engage target audiences.
  • Coordinated outreach programs, including email sequencing and campaign planning, to enhance audience engagement.
  • Oversaw vendor relationships, ensuring timely delivery of marketing materials to maintain campaign schedules.
  • Conducted market research to identify target audiences and trends.
  • Assisted Account Executives and Founders with outreach, CRM management, and pipeline support.

Agency Owner

Myself
Phoenix, Arizona
2020.05 - 2023.02
  • Managed up to 5 client social media accounts creating a content calendar, and content strategy, and increasing organic reach by over 1000% on Instagram.
  • Facilitated sales process to acquire clients.
  • Raised client's Instagram account to over 10,000 followers. Generate over 200k views for TikTok clients.
  • Oversaw project timelines and deliverables for multiple client accounts.
  • Developed training materials for new team members to improve onboarding efficiency.

Education

Bachelor of Arts - Entrepreneurial Studies

Northern Arizona University
Flagstaff, AZ
2022-12

Associate of Arts - General Studies

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
2020-12

Associate of Applied Science - Marketing

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
2020-12

Associate of Applied Science - General Business

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
2020-12

Skills

  • Account management
  • Customer relationship management
  • Sales strategy
  • CRM software
  • Market analysis
  • Client retention
  • Problem solving

Accomplishments

NAU Lumberjack Scholarship Award

Timeline

Account Manager

IDX
2023.08 - 2025.04

Marketing Coordinator

DigiVid360
2023.02 - 2023.08

Agency Owner

Myself
2020.05 - 2023.02

Bachelor of Arts - Entrepreneurial Studies

Northern Arizona University

Associate of Arts - General Studies

Maricopa Community Colleges, Phoenix College

Associate of Applied Science - Marketing

Maricopa Community Colleges, Phoenix College

Associate of Applied Science - General Business

Maricopa Community Colleges, Phoenix College
Robby Teame