Robens Marku

• Managed building entry and exit procedures for security and safety.
• Greeted customers and visitors upon arrival, verified their identification, and provided directions.
• Verified guest identification to ensure authorized access to premises. and employee credentials to authorize entry onto premises.
• Managed access control systems by granting access to authorised personnel only.
• Conducted regular patrols of the building perimeter, looking for signs of criminal activity or trespassers.
• Observed outside area and entrance for safety and possible hazards, conducted ongoing inspection of sidewalks, cleared snow, ice and debris and reported serious hazards.
• Enforced building policies to maintain a respectful environment.
• Monitored lobby areas to ensure cleanliness and organization.
• Assisted residents with luggage and deliveries during peak hours.
• Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
• Conducted regular inspections of building premises for safety compliance.
• Collaborated with maintenance staff to report repairs promptly.
• Reported any maintenance issues or damage to property to the relevant personnel in a timely manner.
• Directed residents and guests to recommended service providers and restaurants and coordinated housekeeping services and other community-specific services such as dog walking.
• Provided directions and local information to visitors as needed.
• Respected privacy and confidentiality of residents and guests by declining to divulge information to unauthorized individuals entering building or telephoning.

• Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
• Monitored building security and ensured access control for all visitors.
• Enforced building policies to ensure a safe environment for all occupants.
• Responded promptly to resident inquiries and requests for assistance.
• Facilitated communication between tenants and management for effective issue resolution.
• Maintained cleanliness and organization of the lobby and entrance area.
• Assisted residents with luggage and packages upon arrival and departure.
• Coordinated deliveries and managed package retrieval for residents.
• Collaborated with maintenance staff to report building issues effectively.
• Managed building maintenance schedules and coordinated repairs for optimal functionality.
• Conducted regular inspections to identify maintenance needs and safety hazards.
• Supervised cleaning staff to ensure high standards of cleanliness and safety.
• Inspected and monitored the building's physical condition to ensure compliance with established standards.
• Implemented safety protocols to ensure compliance with regulatory standards.
• Reported any maintenance issues or damage to property to the relevant personnel in a timely manner.
• Monitored audio and visual fire alarms and called for attention where required, addressed elevator malfunctions, and alerted service providers of utility outages or repair needs.
• Coordinated repairs and renovations with contractors and service providers.
• Handled a variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
• Provided technical support on a variety of issues related to the building's infrastructure.
• Ensured that all fire safety regulations were met and up-to-date.
• Performed facility inspections on a consistent basis and inputted all important data into thorough reports.
• Installed plumbing fixtures and systems in residential buildings.
• Diagnosed plumbing issues using various troubleshooting techniques.
• Maintained tools and equipment to ensure optimal performance.
• Followed safety protocols to minimize risks during repairs.
• Repaired or replaced defective equipment parts using hand tools and power tools.
• Cut openings in walls or floors to accommodate pipe installation.
• Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
• Inspected electrical systems for issues and performed routine maintenance.
• Diagnosed equipment malfunctions using specialized testing tools and software.
• Assisted in the installation of new electrical equipment and fixtures.
• Participated in training sessions to enhance skills and knowledge in electrical systems.
• Performed visual inspection of all wires for signs of wear or damage before connecting them.
• Troubleshot and diagnosed problems with various electrical equipment.
• Replaced faulty wiring, switches, motors and other components as required.

Replaced faulty wiring, switches, motors and other components as required.