Zenun Sinanaj
The Bronx,NY
Summary
Seasoned Doorman/Porter with a robust background in building maintenance and access control, notably at Brown Harris and Steven. Demonstrated excellence in service request coordination and VIP assistance, enhancing resident satisfaction. Skilled in complaint handling, blending patience and tact to foster a welcoming environment. Achieved a significant reduction in entryway hazards through proactive management.
Overview
15
15
years of professional experience
Work History
Doorman
Brown Harris and Steven
Manhattan, NY
05.2021 - 09.2021
- Opened door and greeted all guests in a welcoming manner
- Kept the front entrance organized by mopping the lobby and service areas
- Regularly cleaned the elevators
- Kept entrance to the building safe by surveying for any possible hazards, conducted frequent inspections of outside area, cleared snow, ice and debris
- Arranged transportation for residents and guests
- Delivered packages to all residents in a timely manner
Landscaper
Mid Westchester Lawn
Valhalla, NY
06.2015 - 09.2016
- Operated landscaping equipment to maintain grounds and remove trees
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health
- Cleared pathways of overgrowth, debris and snow to reduce hazards
- Planted bulbs, bushes, trees and flowers to enhance environment
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels
- Shoveled snow and spread salt on walkways and parking lots
Doorman/Porter
J&C Lamb Management
Manhattan, NY
01.2007 - 01.2012
- Served shareholders as a doorman/porter and fulfilling the tasks that comes with the occupation which included opening the door for shareholders and their guests and greeted guests and tenants in a welcoming manner
- Assisted owners, tenants and their guest process and screen all persons requesting access
- Announced all visitors, unless directed otherwise
- Receiving and sending mail/ packages for shareholders and making sure it gets to them or delivered on time
- Kept my area clean and neat, perform all duties instructed to such as trash removal, mopping cleaning, maintenance, etc
- That needed to be done throughout the building for the building and shareholders
- Ran elevators and making sure shareholders received their personal belongings or groceries
Education
High School Diploma -
Vanguard High School
Manhattan, NY01.2008
Skills
- Access control
- Patience and tact
- Complaint handling
- VIP assistance
- Building maintenance
- Service request coordination
References
References available upon request.
Timeline
Doorman
Brown Harris and Steven
05.2021 - 09.2021
Landscaper
Mid Westchester Lawn
06.2015 - 09.2016
Doorman/Porter
J&C Lamb Management
01.2007 - 01.2012
High School Diploma -
Vanguard High School
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